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9.6

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Userlytics - UX Software

Userlytics Reviews in May 2025: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

3.3

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Userlytics Reviews & Ratings

3.3

Good

Based on 246 ratings & 339 reviews

Rating Distribution

Excellent

(220)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Expert's Review

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 251-260 out of 339

DL

Diego L

08/18/21

3.5 out of 5

"Easy and comprehensive tool"

What do you like best about Userlytics? Simplicity to create tests, opportunity to pay only for tester, QA of tests from Userlytics What do you dislike about Userlytics? So far, the tool seems solid and there is nothing that I dislike What problems is Userlytics solving and how is that benefiting you? We didn't have a testing tool and we are using it. The benefit is to have insights from real usage from customers.

AU

Anonymous User

08/13/21

4.5 out of 5

"August 2021"

What do you like best about Userlytics? Simple, intuitive and easy to use platform What do you dislike about Userlytics? In an ideal world it would be great if we could narrow down the search to users in our target sectors - but understand that the user pool is small on your (and other) platforms Also more flexible pricing on shorter duration tests would be super helpful ie < 15 min tests with a few questions Recommendations to others considering Userlytics: A friendly and easy company & ...

Read more

AU

Anonymous User

08/13/21

4 out of 5

"Good"

What do you like best about Userlytics? How quickly I can set up the tests. The layout is intuitive. What do you dislike about Userlytics? I can't easily see which videos I have already watched and which are still to view. It can take quite a while for the videos to come back. What problems is Userlytics solving and how is that benefiting you? Usability issues by mobile device, how users perceive the brand.

AU

Anonymous User

08/12/21

4.5 out of 5

"Flexible plans and fast customer service"

What do you like best about Userlytics? A dedicated account manager to reach out to, and they always respond within a day! What do you dislike about Userlytics? There's nothing to dislike here! It's feature-packed and lives up to the competition. What problems is Userlytics solving and how is that benefiting you? Validating product-market fit, driving cross-platform onboarding experiences, providing evidence-based decision-marking, improving the legitimacy and impact of our design team

MS

Maher Sofanati

07/27/21

1 out of 5

don't trust !!

don't trust , they send you a questions to answer , after your answering , they said "we are sorry" we don't need your answer or we have enough answers

MA

Majd al mosilly

07/26/21

1 out of 5

don't trust !!

don't trust , they send you a questions to answer , after your answering , they said "we are sorry" we don't need your answer or we have enough answers

JT

Justyna Twardak

07/14/21

1 out of 5

Terrible

Terrible, I have no words. many notifications no taks available at all. Don't do it guys, I'm deleting my account.

JD

Jennifer D

07/09/21

4.5 out of 5

"Userlytics is a robust and inexpensive testing platform"

What do you like best about Userlytics? Creating a study with Userlytics is very easy and intuitive because it walks you through each step of the process. Some highlights include the templates available for common usability questions and the in-browser testing option for participants. What do you dislike about Userlytics? Some of our participants have reported difficulty navigating the testing platform when reviewing prototypes. What problems is Userlytics solving and how is that benefiting ...

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AU

Anonymous User

07/07/21

5 out of 5

"Great Information & Easy to Use"

What do you like best about Userlytics? I like the user videos with candid feedback. What do you dislike about Userlytics? I'd like to be able to organize surveys by grouping them in folders. (Or something similar.) What problems is Userlytics solving and how is that benefiting you? We have identified issues with our cake customizer.

KC

Kinza Channel

07/06/21

1 out of 5

userlytics never provide work to Asians

Its quite sad that userlytics is not for Asian countries like Pakistan.They never provide anytest to them. So donot sign up

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].