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9.6

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Userlytics - UX Software

Userlytics Reviews in May 2025: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

3.3

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Userlytics Reviews & Ratings

3.3

Good

Based on 246 ratings & 339 reviews

Rating Distribution

Excellent

(220)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Expert's Review

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 201-210 out of 339

J

Jody

03/30/22

5 out of 5

I love Userlytics

I love Userlytics! Their tests are always interesting and fun. They allow me an opportunity to provide feedback that makes a difference. Their support team is excellent and always timely when contacted.

J

Jody

03/30/22

5 out of 5

I love Userlytics

I love Userlytics! Their tests are always interesting and fun. They allow me an opportunity to provide feedback that makes a difference. Their support team is excellent and always timely when contacted.

AU

Anonymous User

03/21/22

5 out of 5

"Userlytics has become my go-to resource for quality, unmoderated remote user testing."

What do you like best about Userlytics? I like the ease of recruiting representative samples for our studies. Userlytics provides a great suite of tools to help speed up analyzing research metrics. What do you dislike about Userlytics? Creating a randomized, quantitative study requires some extra manual work. Would be great to see this feature automated in the future. What problems is Userlytics solving and how is that benefiting you? Userlytics provides our team with valuable user-driven ...

Read more

AU

Anonymous User

03/21/22

5 out of 5

"Userlytics has become my go-to resource for quality, unmoderated remote user testing."

What do you like best about Userlytics? I like the ease of recruiting representative samples for our studies. Userlytics provides a great suite of tools to help speed up analyzing research metrics. What do you dislike about Userlytics? Creating a randomized, quantitative study requires some extra manual work. Would be great to see this feature automated in the future. What problems is Userlytics solving and how is that benefiting you? Userlytics provides our team with valuable user-driven ...

Read more

AU

Anonymous User

03/08/22

5 out of 5

"Easy to use powerful tool"

What do you like best about Userlytics? Easy to use and set up, quick onboarding What do you dislike about Userlytics? Utilized professional services so not sure. What problems is Userlytics solving and how is that benefiting you? consumer experience and pricing

AU

Anonymous User

03/08/22

5 out of 5

"Easy to use powerful tool"

What do you like best about Userlytics? Easy to use and set up, quick onboarding What do you dislike about Userlytics? Utilized professional services so not sure. What problems is Userlytics solving and how is that benefiting you? consumer experience and pricing

BA

Bushra A

03/02/22

5 out of 5

"I am using it for last 2 years and never faced any problem"

What do you like best about Userlytics? The Userlytics support help is outstanding. What do you dislike about Userlytics? There is nothing about the Userlytice which I dislike. What problems is Userlytics solving and how is that benefiting you? We are doing usability tests for our web and mobile apps as well as for our prototypes.

BA

Bushra A

03/02/22

5 out of 5

"I am using it for last 2 years and never faced any problem"

What do you like best about Userlytics? The Userlytics support help is outstanding. What do you dislike about Userlytics? There is nothing about the Userlytice which I dislike. What problems is Userlytics solving and how is that benefiting you? We are doing usability tests for our web and mobile apps as well as for our prototypes.

AU

Anonymous User

03/01/22

5 out of 5

"A complete platform to conduct User Testing"

What do you like best about Userlytics? Userlytics is one of the only companies that supports Testflight and Android testing. They have an easy to use user interface with powerful functionality. What do you dislike about Userlytics? It takes some time to get testers when you screen for specific types of users (to be expected). What problems is Userlytics solving and how is that benefiting you? We are trying to identify UX issues with our product

JM

Jordon M

03/01/22

5 out of 5

"Excellent User Testing Platform"

What do you like best about Userlytics? The overall experience with Userlytics has been great. The platform is easy to use, has fast candidate responses, and excellent customer service. I'd recommend this platform to anyone interested in user testing. What do you dislike about Userlytics? I wish that panel credits were shared with all users within the company. You can move them over to different accounts within the company, but it would be nice to just have a total of credits per company ...

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