spotsaas-logo
Get Listed

9.6

Spot Score

Userlytics - UX Software

Userlytics Reviews in May 2025: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

3.3

Add to compare

Starts from $49/User

Request a Quote

Userlytics Reviews & Ratings

3.3

Good

Based on 246 ratings & 339 reviews

Rating Distribution

Excellent

(220)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Expert's Review

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 191-200 out of 339

BK

Brad K

05/17/22

4.5 out of 5

"Great for User Testing"

What do you like best about Userlytics? Some of the reporting capabilities after completing a survey are great - calculating things like SUS and being able to share results. Participants seem qualified. About half the cost of our prior contracted software. What do you dislike about Userlytics? The per-participant costs model versus an unlimited participants model can limit use as there is a known cost with each test. Visually the UI is a bit unbalanced and took getting used ...

Read more

JY

Jon Y

05/17/22

4 out of 5

"Cost Effective Solution, Great Client Service"

What do you like best about Userlytics? The team from Soup to Nuts has been very response within the sales cycle and onboarding of my small team What do you dislike about Userlytics? They are lacking some "bells and whistles" that UZ and UT provide, that said they were highly economical in comparison What problems is Userlytics solving and how is that benefiting you? Gives us simplified recording (both video and data capture) of sessions, Sharing of clips with the team has been vital to ...

Read more

AU

Anonymous User

05/10/22

4.5 out of 5

"Amazing"

What do you like best about Userlytics? The 1-2-1 Support provided from Anna, whenever I have a question she is quick to answer and very supportive in providing advice for better question writing What do you dislike about Userlytics? The UI, when writing questions can be difficult to use Recommendations to others considering Userlytics: Make use of the 1-2-1 meetings available What problems is Userlytics solving and how is that benefiting you? Allows us to get customer feedback from people ...

Read more

NB

Nilesh Bhojak

04/15/22

2 out of 5

Userlytics shows paid but I did not received

Userlytics shows paid but I did not received any payments in my paypal. Can anyone help out?

CC

Chris C

04/13/22

5 out of 5

They've always been great to me

They've always been great to me. Pay on time and customer service always gets back to me to answer questions and concerns.

CC

Chris C

04/13/22

5 out of 5

They've always been great to me

They've always been great to me. Pay on time and customer service always gets back to me to answer questions and concerns.

N

Nathan

04/12/22

5 out of 5

A very positive experience!

I've been testing with Userlytics for around a year now and it's been a very positive experience. I get regular tests to participate in - I focus mostly on the live conversations and whenever I've had to communicate with the team to arrange them, they've always been very helpful and responded quickly.

N

Nathan

04/12/22

5 out of 5

A very positive experience!

I've been testing with Userlytics for around a year now and it's been a very positive experience. I get regular tests to participate in - I focus mostly on the live conversations and whenever I've had to communicate with the team to arrange them, they've always been very helpful and responded quickly.

A

Ameen

04/01/22

5 out of 5

Fascinating to contribute with Userlytics!

It is great and very interesting to provide participation and insight into different studies, tests and scenarios with Userlytics. Whether online or in a live conversation, it is fascinating and inspiring to know that I am contributing to the design and development of website portals, software and tools. Many thanks Userlytics!

A

Ameen

04/01/22

5 out of 5

Fascinating to contribute with Userlytics!

It is great and very interesting to provide participation and insight into different studies, tests and scenarios with Userlytics. Whether online or in a live conversation, it is fascinating and inspiring to know that I am contributing to the design and development of website portals, software and tools. Many thanks Userlytics!