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9.6

Spot Score

Userlytics - UX Software

Userlytics Reviews in May 2025: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

3.3

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Starts from $49/User

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Userlytics Reviews & Ratings

3.3

Good

Based on 246 ratings & 339 reviews

Rating Distribution

Excellent

(220)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Expert's Review

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 141-150 out of 339

JG

Jimmy G

11/08/22

4 out of 5

"A cost-effective solid remote user testing platform"

What do you like best about Userlytics? Easy to understand testing options allow me to rapidly build a remote user test for my users to quickly gain insight. I enjoy that their panel of users feels quite diverse, as I've gathered unexpected feedback on my concept product interfaces long before they hit the dev cycle. Compared to other similar platforms on the market, their pay-as-you-go options for testing encourage me to be a little more test-heavy, as it's more budget-friendly. Really key ...

Read more

S

Sandeep

11/02/22

5 out of 5

Good experience so far and enjoying…

Good experience so far and enjoying performing tasks over here.

M

ms

10/31/22

5 out of 5

Great Interview

They were efficient with the interview, and asked the right questions to get me to think deeper about my perceptions of the experience.

MB

Meg B

10/28/22

4 out of 5

"Best option for small teams"

What do you like best about Userlytics? The various test options have suited all of our needs, and the custom screeners have allowed us to target specific user groups easily for our different clients. Our customer service contacts are always very responsive if we run into any issues or have any questions. What do you dislike about Userlytics? The card sorting interface needs work, it was hard to use for us as the researchers, and difficult for testers to use. If the card sorting function ...

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MG

Melody Godfrey

10/27/22

5 out of 5

Great communication

Great communication, easy to share my voice and opinion and felt heard.

AD

Adam D

10/12/22

5 out of 5

"An overall great experience with very valuable learnings."

What do you like best about Userlytics? The team at Userlytics spent time with us to understand our objectives for our client site's UX testing. They partnered with us to build a custom study and provided insights and actionable recommendations that improved the website's user experience. What do you dislike about Userlytics? There were no downsides to working with Userlytivs What problems is Userlytics solving and how is that benefiting you? Our client wanted assurance that their website ...

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CD

Christian Dirmann

10/11/22

5 out of 5

Great side gig

Always fun to be involved with the research projects! Easy to understand instructions, prompt payment. You wont get rich, but it will be handy extra money. Highly recommend

DM

Diane Moore

10/09/22

5 out of 5

GREAT company for contractors

I have worked with Userlytics for about two months now, and I really enjoy the company, its format, and the no-fuss and easy payment system. If you like to provide detailed feedback about different website experiences, this is a GREAT company.

N

Nikki

10/06/22

5 out of 5

If you get an invite, immediately sign up!

My experience with Userlytics has been great! The only caveat is that these tests fill up so quickly! Payment is great as I do not need to have a threshold or wait for long periods of time. I love giving feedback on websites and applications as that helps companies develop better products and customer engagement.

SK

Sameer Kodakkattil

10/06/22

5 out of 5

A good user research site (Testing…

A good user research site (Testing Site) for earning extra money. I received my first payment @ 10 $ . Thank you Usrlytics. Keep it up.