9.2
Spot Score
Empowering real-time chat for exceptional customer communication.
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Starts from $90/Month when Billed Yearly, also offers free forever plan
Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline interactions. The tool's ability to store conversations is noted as valuable for customer service operations. While some users find the learning curve steep initially, the ...Read more
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 21-30 out of 462
AL
Andreas L
02/25/22
"easy to install and very helpful"
What do you like best about Userlike? it was so easy and quick to integrate it on our website What do you dislike about Userlike? as far as I work with Userlike I can't say what I don't like about it Recommendations to others considering Userlike: have a trial, it's easy and very helpful What problems is Userlike solving and how is that benefiting you? our website visitor can easily connect with us. They don't have to search for a specific contact page
AU
Anonymous User
02/23/22
"Great customer service"
What do you like best about Userlike? Great customer service both through the chat team and the staff responding to email What do you dislike about Userlike? We are new to the product and nothing I have found is offputting as yet! What problems is Userlike solving and how is that benefiting you? We are new to the product but our biggest benefit will be able to integrate multiple channels in one platform!
AU
Anonymous User
02/09/22
"Easy Chatbot for fast integration"
What do you like best about Userlike? Easy set up and big range of apps to integrate What do you dislike about Userlike? I would prefer it if you could customize it more. E.g., there are 3-4 templates for the background. I want to use one that fits my website. Or an App for iOS, so I get the messages directly on my phone. What problems is Userlike solving and how is that benefiting you? Userlike gets me faster into communication with my customers and enables me to deliver an individual and ...
Read more
AU
Anonymous User
02/09/22
"Easy Chatbot for fast integration"
What do you like best about Userlike? Easy set up and big range of apps to integrate What do you dislike about Userlike? I would prefer it if you could customize it more. E.g., there are 3-4 templates for the background. I want to use one that fits my website. Or an App for iOS, so I get the messages directly on my phone. What problems is Userlike solving and how is that benefiting you? Userlike gets me faster into communication with my customers and enables me to deliver an individual and ...
Read more
MO
Matthias O
02/08/22
"Good chatbot, simple to use"
What do you like best about Userlike? Until now, it was quite easy to use and everything is explained well. I use a chatbot for the first time and we tried a few different but userlike was the best one. What do you dislike about Userlike? I cannot say until now. The pricing is okay, could be a bit cheaper but what couldn't? So until now I am quite happy. Let's wait and try a bit and then I'll tell you again. Recommendations to others considering Userlike: Until now, nothing ;) What problems ...
Read more
MO
Matthias O
02/08/22
"Good chatbot, simple to use"
What do you like best about Userlike? Until now, it was quite easy to use and everything is explained well. I use a chatbot for the first time and we tried a few different but userlike was the best one. What do you dislike about Userlike? I cannot say until now. The pricing is okay, could be a bit cheaper but what couldn't? So until now I am quite happy. Let's wait and try a bit and then I'll tell you again. Recommendations to others considering Userlike: Until now, nothing ;) What problems ...
Read more
XF
Xavier F
02/03/22
"Really useful tool !"
What do you like best about Userlike? It's simple ! Easy to integrate! Helpful ... π What do you dislike about Userlike? We didn't have yet the opportunity to dislike any feature... π What problems is Userlike solving and how is that benefiting you? Customer support, engagement and integration with our chatbot platform
XF
Xavier F
02/03/22
"Really useful tool !"
What do you like best about Userlike? It's simple ! Easy to integrate! Helpful ... π What do you dislike about Userlike? We didn't have yet the opportunity to dislike any feature... π What problems is Userlike solving and how is that benefiting you? Customer support, engagement and integration with our chatbot platform
MW
Marco W
02/03/22
"Perfect Service"
What do you like best about Userlike? The system is so easy to use. Thanks a lot What do you dislike about Userlike? The upgrade version is expensive. Please offer a cheaper one What problems is Userlike solving and how is that benefiting you? The chat function is easy to communicate in real-time with my customers
MW
Marco W
02/03/22
"Perfect Service"
What do you like best about Userlike? The system is so easy to use. Thanks a lot What do you dislike about Userlike? The upgrade version is expensive. Please offer a cheaper one What problems is Userlike solving and how is that benefiting you? The chat function is easy to communicate in real-time with my customers
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].