9.2
SpotScore
Userlike Reviews in July 2026: User Ratings, Pros & Cons
Empowering real-time chat for exceptional customer communication.
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Starts from $90 / Month when Billed Yearly, also offers free forever plan
Userlike Reviews & Ratings
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Spotsaas Editor’s POV
Userlike's interface requires minimal setup, but the initial learning curve is real—plan 2–3 weeks for your team to move beyond basic chat routing. The AI features (canned responses, intent detection) work well for high-volume support but don't replace human judgment on complex issues. Verify in your demo that conversation history exports match your compliance ...Read more
Userlike pros and cons
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 31-40 out of 462
AU
Anonymous User
02/01/22
"Fantastic Live Chat Software"
What do you like best about Userlike? the possibility to connect different platforms to each other and to assist successfully our future guests What do you dislike about Userlike? we do not dislike anything, and it is constructive Recommendations to others considering Userlike: Connect as many channels as possible (Whatsapp, Messenger, Telegram) to share one unique dashboard What problems is Userlike solving and how is that benefiting you? the conversations with our guests are faster and ...
Read more
AU
Anonymous User
02/01/22
"Fantastic Live Chat Software"
What do you like best about Userlike? the possibility to connect different platforms to each other and to assist successfully our future guests What do you dislike about Userlike? we do not dislike anything, and it is constructive Recommendations to others considering Userlike: Connect as many channels as possible (Whatsapp, Messenger, Telegram) to share one unique dashboard What problems is Userlike solving and how is that benefiting you? the conversations with our guests are faster and ...
Read more
AU
Anonymous User
01/31/22
"Pas trop mal quelques fonctions pourraient être simplifiéesdf"
What do you like best about Userlike? Simplicité d'intégration et d'utilsiation meme en version gratuite What do you dislike about Userlike? Personnalisation module et fin de conversation Recommendations to others considering Userlike: Simple et pas cher What problems is Userlike solving and how is that benefiting you? Support pour le service client nous verrons une fois développé en production
AU
Anonymous User
01/31/22
"Nice and easy and very vulueable"
What do you like best about Userlike? The intuitive user interface and the design What do you dislike about Userlike? the price difference between each version, even if you only need one feature What problems is Userlike solving and how is that benefiting you? Communication with the clients. Supoort while decision making
AU
Anonymous User
01/31/22
"Pas trop mal quelques fonctions pourraient être simplifiéesdf"
What do you like best about Userlike? Simplicité d'intégration et d'utilsiation meme en version gratuite What do you dislike about Userlike? Personnalisation module et fin de conversation Recommendations to others considering Userlike: Simple et pas cher What problems is Userlike solving and how is that benefiting you? Support pour le service client nous verrons une fois développé en production
AU
Anonymous User
01/31/22
"Nice and easy and very vulueable"
What do you like best about Userlike? The intuitive user interface and the design What do you dislike about Userlike? the price difference between each version, even if you only need one feature What problems is Userlike solving and how is that benefiting you? Communication with the clients. Supoort while decision making
AU
Anonymous User
01/26/22
"Facile à utiliser et mettre en oeuvre"
What do you like best about Userlike? Très facile à mettre en oeuvre avec un minimum de configuration What do you dislike about Userlike? Premier pallier de facturation un peu haut (on passe de free à 99 € / mois) What problems is Userlike solving and how is that benefiting you? On cherchait une interface pour être en lien direct avec les utilisateurs s'ils avaient une questions.
AU
Anonymous User
01/26/22
"Facile à utiliser et mettre en oeuvre"
What do you like best about Userlike? Très facile à mettre en oeuvre avec un minimum de configuration What do you dislike about Userlike? Premier pallier de facturation un peu haut (on passe de free à 99 € / mois) What problems is Userlike solving and how is that benefiting you? On cherchait une interface pour être en lien direct avec les utilisateurs s'ils avaient une questions.
AU
Anonymous User
01/21/22
"Einrichtung und Voreinstellungen für Chatfunktion"
What do you like best about Userlike? Sehr intuitive Oberfläche, klare Struktur, logische Reihenfolge What do you dislike about Userlike? erste Preisstufe über der Free-Version recht teuer What problems is Userlike solving and how is that benefiting you? Wir versuchen damit einen weiteren Kanal zur Kundenansprache für hohe Zufriedenheit zu erschließen
AU
Anonymous User
01/18/22
"Powerful - even in the free version."
What do you like best about Userlike? The support answers very quickly, onboarding was a pleasant experience. What do you dislike about Userlike? There are some parts of the messaging-widget which could be more customizable. Misses a real elementor-integration. What problems is Userlike solving and how is that benefiting you? We are generating more leads while also reducing our support-tickets.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].