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UserGems - Sales Intelligence Software

UserGems Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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UserGems Reviews & Ratings

4.5

Very Good

Based on 115 ratings & 97 reviews

Rating Distribution

Excellent

(80)

Very Good

(17)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

UserGems provides valuable insights into user behavior, helping companies understand their customers' needs better. Its focus on user trends makes it a great tool for businesses looking to enhance user retention and application improvements.Read more

UserGems pros and cons

  • Identifies user trends

  • Improves user retention

  • Data-driven insights

  • Scalable for all company sizes

  • Requires user data for effectiveness

  • Limited integration options

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Showing 61-70 out of 97

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Adrian D

02/09/22

5 out of 5

"Very useful tool"

What do you like best about UserGems? It gives excellent insight to help with prospecting and preparing for reaching out to prospects. It helps us do a timely check-in to see if the contacts might be keen to secure our product since they have moved to a new company.

AU

Anonymous User

02/09/22

4.5 out of 5

"UserGems makes life easier"

What do you like best about UserGems? Cuts down on daily time spent prospecting and fills my pipeline with leads that I actually want to reach out to. What do you dislike about UserGems?

AU

Anonymous User

02/09/22

4.5 out of 5

"Great tool to start with for BDR/SDR"

What do you like best about UserGems? For me who sends 50 to 100 emails a day can relax because Usergems will help to find top 5 or 10 accounts that I need to go after using different channels.

JB

Joanna B

02/09/22

5 out of 5

"Highly recommend any BDR/SDR use this program!"

What do you like best about UserGems? UserGems has made it easier for me to prospect clients, since the data pulls accounts from previous customers. It has saved me a lot of time when creating reference information in salesforce.

AU

Anonymous User

02/09/22

4.5 out of 5

"UserGems makes life easier"

What do you like best about UserGems? Cuts down on daily time spent prospecting and fills my pipeline with leads that I actually want to reach out to. What do you dislike about UserGems?

AD

Adrian D

02/09/22

5 out of 5

"Very useful tool"

What do you like best about UserGems? It gives excellent insight to help with prospecting and preparing for reaching out to prospects. It helps us do a timely check-in to see if the contacts might be keen to secure our product since they have moved to a new company.

OC

Odassis C

02/09/22

4 out of 5

"It's definitely helpful having this information"

What do you like best about UserGems? Knowing the previous role they had and if they are in a position to make decisions What do you dislike about UserGems?

JB

Joanna B

02/09/22

5 out of 5

"Highly recommend any BDR/SDR use this program!"

What do you like best about UserGems? UserGems has made it easier for me to prospect clients, since the data pulls accounts from previous customers. It has saved me a lot of time when creating reference information in salesforce.

AU

Anonymous User

02/09/22

4 out of 5

"Easiest way to potentially find your next Champion in your deal!"

What do you like best about UserGems? A report is sent to me automatically to my inbox, and details where the new leads came from, what past customer they worked for, and their contact information. I have never used a product similar to UserGems. It links directly to SFDC, and both systems appear strongly integrated. Team is very responsive to feedback and customer relationship

AU

Anonymous User

02/09/22

5 out of 5

"Usergems is very easy to use and works well"

What do you like best about UserGems? It's effective. our product has a 99% customer retention rate so we prospecting prospects that have experience with us is very effective.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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