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UserGems - Sales Intelligence Software

UserGems Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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UserGems Reviews & Ratings

4.5

Very Good

Based on 115 ratings & 97 reviews

Rating Distribution

Excellent

(80)

Very Good

(17)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 71-80 out of 97

AU

Anonymous User

02/09/22

4 out of 5

"Easiest way to potentially find your next Champion in your deal!"

What do you like best about UserGems? A report is sent to me automatically to my inbox, and details where the new leads came from, what past customer they worked for, and their contact information. I have never used a product similar to UserGems. It links directly to SFDC, and both systems appear strongly integrated. Team is very responsive to feedback and customer relationship

AU

Anonymous User

11/29/21

4 out of 5

"Surprisingly Valuable for me as AE"

What do you like best about UserGems? I was impressed with the number of contacts that it generated and sorted for me in SFDC. The contacts were good level and I was able to follow up with them. I haven't seen or used a tool like this in my sales time yet.

AU

Anonymous User

11/15/21

5 out of 5

"A no brainer if people like what you are selling"

What do you like best about UserGems? I had been trying to find past users for years, it was extremely manual and this does all of the hard work for me@ What do you dislike about UserGems?

AU

Anonymous User

11/15/21

5 out of 5

"A no brainer if people like what you are selling"

What do you like best about UserGems? I had been trying to find past users for years, it was extremely manual and this does all of the hard work for me@ What do you dislike about UserGems?

AU

Anonymous User

11/11/21

5 out of 5

"Amazing Support and Fantastic Lead Generation"

What do you like best about UserGems? The Support from UserGems to utilize their tool is incredible. There is a new batch of leads of people moving jobs that are decision-makers every month. It is all automated with Salesforce and Outreach making it even easier for my team to hit goals and bring in closed-won opportunities.

DH

David H

11/11/21

5 out of 5

"11x return in just 6 months"

What do you like best about UserGems? Being on the Operations side, it was ease-of-use. We were effectively live a week after signing our contract and two very straightforward implementation sessions with much of it on cruise control.

AU

Anonymous User

11/11/21

5 out of 5

"Amazing Support and Fantastic Lead Generation"

What do you like best about UserGems? The Support from UserGems to utilize their tool is incredible. There is a new batch of leads of people moving jobs that are decision-makers every month. It is all automated with Salesforce and Outreach making it even easier for my team to hit goals and bring in closed-won opportunities.

DH

David H

11/11/21

5 out of 5

"11x return in just 6 months"

What do you like best about UserGems? Being on the Operations side, it was ease-of-use. We were effectively live a week after signing our contract and two very straightforward implementation sessions with much of it on cruise control.

AU

Anonymous User

10/16/21

4 out of 5

"UserGems is a Gem"

What do you like best about UserGems? I love that UserGems sends me HOT HOT HOT leads :) What do you dislike about UserGems?

AU

Anonymous User

10/10/21

4 out of 5

"Better than manually searching"

What do you like best about UserGems? Being able to replace the manual tracking of previous customers with automation is a great value. I just started using this tool so the long-term benefits are still to be determined but I have high hopes.