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UserGems - Sales Intelligence Software

UserGems Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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UserGems Reviews & Ratings

4.5

Very Good

Based on 115 ratings & 97 reviews

Rating Distribution

Excellent

(80)

Very Good

(17)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

UserGems provides valuable insights into user behavior, helping companies understand their customers' needs better. Its focus on user trends makes it a great tool for businesses looking to enhance user retention and application improvements.Read more

UserGems pros and cons

  • Identifies user trends

  • Improves user retention

  • Data-driven insights

  • Scalable for all company sizes

  • Requires user data for effectiveness

  • Limited integration options

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Showing 51-60 out of 97

AU

Anonymous User

08/17/22

5 out of 5

"Key to finding hot accounts"

What do you like best about UserGems? It gives me all the information I need to quickly find hot leads/accounts and the best part is that it get's delivered directly to my inbox, so I don't even have to think about it.

BL

Brian L

08/16/22

5 out of 5

"UserGems - Hot Leads to Your Inbox"

What do you like best about UserGems? My favorite part of UserGems is the ROI per time I spend. They send us automated emails of new previous users (i.e. UserGems) on a weekly basis without any work on my end. From there, I have a curated list of potential hot leads that could be raving fans of our product at a new company.

BL

Brian L

08/16/22

5 out of 5

"UserGems - Hot Leads to Your Inbox"

What do you like best about UserGems? My favorite part of UserGems is the ROI per time I spend. They send us automated emails of new previous users (i.e. UserGems) on a weekly basis without any work on my end. From there, I have a curated list of potential hot leads that could be raving fans of our product at a new company.

AU

Anonymous User

04/22/22

4.5 out of 5

"Super valuable way to track customers and create new pipeline"

What do you like best about UserGems? UserGems is extremely valuable in tracking customers for job changes and resurfacing them to our SDR team. Our SDR team loves their monthly usergems batch because they know these leads will be warm and know our brand. Also our customer success manager, Steven, has been extremely supportive, creative and really helped us get this off the ground.

AU

Anonymous User

04/22/22

4.5 out of 5

"Super valuable way to track customers and create new pipeline"

What do you like best about UserGems? UserGems is extremely valuable in tracking customers for job changes and resurfacing them to our SDR team. Our SDR team loves their monthly usergems batch because they know these leads will be warm and know our brand. Also our customer success manager, Steven, has been extremely supportive, creative and really helped us get this off the ground.

AU

Anonymous User

02/10/22

4 out of 5

"MM AE"

What do you like best about UserGems? The emails with updates on new hot leads What do you dislike about UserGems?

JM

Joshua M

02/09/22

4 out of 5

"UserGems is a great tool to connect with previous product users"

What do you like best about UserGems? Usergems is very helpful in getting back in touch with people who have used your product before. It automates great into Salesforce which is super helpful. But most importantly, it lets you know who you have an in with at a company your prospecting.

AU

Anonymous User

02/09/22

5 out of 5

"Usergems is very easy to use and works well"

What do you like best about UserGems? It's effective. our product has a 99% customer retention rate so we prospecting prospects that have experience with us is very effective.

TS

Tatsue S

02/09/22

5 out of 5

"UserGems has gotten me several wins and meetings set as a BDR."

What do you like best about UserGems? I love how it takes hours of client/prospect research and distills it into a single, easy-to-use salesforce report. It's gotten me several meetings and brought business into the company.

AU

Anonymous User

02/09/22

4.5 out of 5

"Great tool to start with for BDR/SDR"

What do you like best about UserGems? For me who sends 50 to 100 emails a day can relax because Usergems will help to find top 5 or 10 accounts that I need to go after using different channels.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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