Userback Reviews in May 2025: User Ratings, Pros & Cons

"Priceless User feedback and issue reporting"

What do you like best about Userback? Userback is incredibly easy to use and install. The canvas layer is invaluable to convey ideas and gather feedback from our Users and to give feedback to our development team. The discreet feedback tab is great, it doesn't intrude into our UX, but lets them know that we're receptive to feedback and we're open to it as well. Great job by Userback! What do you dislike about Userback? There is nothing I dislike about Userback. What problems is Userback ...

"The perfect app for client feedback with video or pictures or plugin"

What do you like best about Userback? Userback lets your clients give feedback on your or their website by installing a piece of JavaScript or by a Wordpress plugin. Not only can the client give notes and remarks using text but also recording a short video review/feedback on the website without installing any special add-on in their browser. This app is a huge time saver when it comes to getting feedback from your clients whether you're a web designer or graphic designer. What do you ...

"Great App saves me a lot of time"

What do you like best about Userback? user friendly and great interface. easy to use What do you dislike about Userback? existing ltd didnot got free video review feature Recommendations to others considering Userback: buy this app for easily save ur time What problems is Userback solving and how is that benefiting you? nothing

"An intuitive tool for gathering feedback, suggestions and/or reviews"

What do you like best about Userback? Continuous product development Rich set of features Slick interface and pretty intuitive to use Tight integrations with tools like Trello that aid collaborative working Great for developing web-based user experiences and offerings What do you dislike about Userback? Some users initially struggle to work out how to use the variety of feedback tools available to them Recommendations to others considering Userback: Give it serious consideration, it's ...

"Must have for any web/app designer or developer"

What do you like best about Userback? Straight forward to use. History with timestamps of interactions Ability to leave text, graphics, message feedback Perfect for support roles. Speed up communication What do you dislike about Userback? Works great. Not a complaint, but something to be mindful. Clean, well written plugin does have a minimal impact on WordPress site performance when active. I've experienced .75 second longer load time with avg 25 added requests. Deactivated and ran ...

"Great visual feedback management tool for a prototype or live web application"

What do you like best about Userback? I like it's ability to use on a live web application, and how easy it is to include in your app with just a few lines of code. Users can make both general feedback, or very specific feedback by drawing on your application screen and including annotations, so I stopped trying to figure out what part of the website are they talking about in their four paragraph email. I also like the Trello integration, and how easy it is to get to the corresponding ...

"Great visual feedback management tool for a prototype or live web application"

What do you like best about Userback? I like it's ability to use on a live web application, and how easy it is to include in your app with just a few lines of code. Users can make both general feedback, or very specific feedback by drawing on your application screen and including annotations, so I stopped trying to figure out what part of the website are they talking about in their four paragraph email. I also like the Trello integration, and how easy it is to get to the corresponding ...

"Userback captures everything you need to know to start fixing issues"

What do you like best about Userback? Userback is the perfect solution for capturing feedback about how pages are working in the browser. We recently used it during user acceptance to track bugs and capture suggestions from our stakeholders. What do you dislike about Userback? It would be nice if you could capture in page interactions and play them back. Recommendations to others considering Userback: Userback will save you hours and impress your clients. This is truly the modern way to ...

"Need help getting feedback from a User? Userback got your back!"

What do you like best about Userback? What I like the best about Userback is it's flexibility and user friendliness for the user to be able to provide feedback on anything that is viewable on his / her web browser. What I meant anything is that he can send comments, screenshot, provide some text or even attachments to a website, a design, and even a document to put comments / feedback on. What do you dislike about Userback? After using Userback for my regular and side hustle work, I haven't ...

"Collecting feedback in one click."

What do you like best about Userback? With this platform, I can have more control over projects. Also, it allows me to add plural projects, multiple users and control those users with project-based limitation. I can make articulate namely what content or features that must be fixed. What do you dislike about Userback? I don't have any bad problems with all tracking process. All working steps are going well and without any problems to the final work. Recommendations to others considering ...