Userback Reviews in May 2025: User Ratings, Pros & Cons

"Userback - Simple and clear"

What do you like best about Userback? I like its user-friendly dashboard with activities and with all my current projects. Also, it can collect feedbacks with screenshots. Very good interface and easy to work with it. What do you dislike about Userback? This service is very convenient for beginners, but also simple. I would like to see new professional functions in the future. I also didn’t like how support team works, but maybe it's because of the weekend. Recommendations to others ...

"Very easy to provide useful feedback for you to control."

What do you like best about Userback? To me, it is the perfect way collect and control our user feedback for all our website projects in one space. That software gives me more monitoring over projects by permitting to add plural projects and manage those users with limitation. What do you dislike about Userback? I don't want to be rude but I guess the all information process with working tools should be more clear and open. I would like to say thank you to support service which helps us ...

"Userback is a simple and fast report shaping."

What do you like best about Userback? With Userback it is very easy to integrate feedback with our customers. The service allows you to provide customer support at the highest level. I want to especially note that Userback provides an excellent user interface and, at the same time, it remains easy to manage. I like how well Userback supports mobile devices. What do you dislike about Userback? Despite a number of advantages, the service has its drawbacks. With some questions that arose in ...

"Very organization skills with feedback."

What do you like best about Userback? I can say that much easy and faster I can have all information about my customers. Very good and easy to work on feedback. As much we know as much better our work is done. Great to keep a customer on top and very good place. Also, I like to that I can add domains to my account. And much more. What do you dislike about Userback? Actually, I will not say anything bad about that software. The software itself works well and consist everything that we need. ...

"Fast feedback"

What do you like best about Userback? The perfect way to control my feedback.The amount of info provided to a developer about the buyer. By this, we can make customers feedback much easy and faster. What do you dislike about Userback? Very great software.I will say you. Do not be afraid to contact the support service.They are very helpful.I like that project everything. For me, this is the right hand. Recommendations to others considering Userback: Definitely will recommend it. Perfect for ...

"A great value feedback web reporting platform"

What do you like best about Userback? They have nailed the core set of features that you expect a web reporting tool to have. As a software developer I'm extremely critical of everything I use, and I am happy to say that I rate the Userback team big time for delivering a product that has been well designed and executed. What do you dislike about Userback? Only started using it so still need to form an opinion from regular use. I think at first glance there needs to be an improvement on the ...

"A great value feedback web reporting platform"

What do you like best about Userback? They have nailed the core set of features that you expect a web reporting tool to have. As a software developer I'm extremely critical of everything I use, and I am happy to say that I rate the Userback team big time for delivering a product that has been well designed and executed. What do you dislike about Userback? Only started using it so still need to form an opinion from regular use. I think at first glance there needs to be an improvement on the ...

"An easy to use system that gets you collating feedback quickly."

What do you like best about Userback? This was incredibly easy to setup, install the browser extension, add your domains to the account and away you go. The free trial provided me with enough reason to purchase the full license. The amount of information provided to a developer about the client is invaluable and this makes feedback for clients SO much easier. Point and click where the problem is, instructions anyone can understand! What do you dislike about Userback? Occasionally I would ...

"An easy to use system that gets you collating feedback quickly."

What do you like best about Userback? This was incredibly easy to setup, install the browser extension, add your domains to the account and away you go. The free trial provided me with enough reason to purchase the full license. The amount of information provided to a developer about the client is invaluable and this makes feedback for clients SO much easier. Point and click where the problem is, instructions anyone can understand! What do you dislike about Userback? Occasionally I would ...

"Userback - easy to use and easy to integrate"

What do you like best about Userback? It was great how easy it was to integrate Userback into our test site. The dashboard was easy to pick up for admins as well. Feedback from our users were pretty positive - they also found it straightfoward to leave comments as instructed by Userback's instructions. What do you dislike about Userback? We received feedback where one user would generate over 10 comments in one session - these are all displayed as separate comment boxes, which makes it less ...