User Interviews Reviews in June 2026: User Ratings, Pros & Cons

"Easy to Use for Doctoral Research"

What do you like best about User Interviews? Userfriendly project creation tool, responsive staff. swift problem resolution turnaround, easy-breezy experience. Excellent blogs.

"Hard to find a better pool of candidates for remote moderated studies"

What do you like best about User Interviews? • The caliber of candidates. It is my go to resource. • Customer service has always been fantastic.

"Hard to find a better pool of candidates for remote moderated studies"

What do you like best about User Interviews? • The caliber of candidates. It is my go to resource. • Customer service has always been fantastic.

"Core part of our user research"

What do you like best about User Interviews? Simple to use. Non-obtrusive. Communication through the tool happens quickly and keeps the projects flowing. User base is pretty open and honest so the quality of the candidates has been very good.

"Very, very user friendly"

What do you like best about User Interviews? I really like the messaging function to keep contact with participants; I like the amount of help and assistance you get from the support team, their patience, and their willingness always to assist.

"Simple to Use But I Want More"

What do you like best about User Interviews? I like the ease of setting up a study in User Interviews. From screener to recruiting to scheduling, it can all be done pretty quickly. I also like the option of having payment sent from User Interviews versus having to do it myself.

"Would highly recommend User Interviews!"

What do you like best about User Interviews? Access to a great panel of research participants and support from User Interviews in recruiting them! What do you dislike about User Interviews?

"Available Studies!"

What do you like best about User Interviews? I like that they have a ton of tests that cover so many different areas of multiple industries. Other platforms usually cater to one industry but this platform covers everything.

"Excellent Support team, UI has got!!"

What do you like best about User Interviews? Their support team (tech or project support) is just awesome. Always on top of the project requirement. They understand the brief from the get-go. The user interface of the platform is also very easy to follow.

"All the functionality you need, none that you don't."

What do you like best about User Interviews? We have been searching for a recruiting- and scheduling-only tool for quite some time. User Interviews gives us access to set up moderated and remote studies, screen the candidates and schedule the studies - without any of the unnecessary features that make the other platforms unaffordable for a startup. We've been able to find high quality users of the exact profile we are looking for, and get valuable feedback from them.