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User Interviews - New SaaS Software

User Interviews Reviews in August 2026: User Ratings, Pros & Cons

Informed design starts with user interviews.

4.71

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Starts from $40, also offers free forever plan

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User Interviews Reviews & Ratings

4.71

Excellent

Based on 843 ratings & 960 reviews

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Rating Distribution

Excellent

(819)

Very Good

(111)

Good

(9)

Poor

(7)

Terrible

(14)

User Interviews pros and cons

  • Reviewers describe it as a legitimate, trustworthy source of extra income from studies.

  • Incentive payouts are reliable and usually received promptly.

  • The interface is easy to use with quick navigation and a wide range of studies.

  • Studies and focus groups are interesting, professional and even informative.

  • Some reviewers report incentive gift cards can take too long to arrive.

  • Several note the platform is not available in their country.

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Showing 71-80 out of 960

JG

Jeff Gill

03/06/24

5 out of 5

Good way to offer feedback and make a little money

The screening process is pretty simple and straight forward so it doesn't feel like a major wasted effort when you complete profiles and are not selected. When you are selected, which I have been numerous times, the projects are generally interesting and the compensation for them is good and payment prompt.

C

customer

03/06/24

5 out of 5

Great and fun experience

Great and fun experience, smooth and clear instructions all the way through. Quick and simple payment. Would recommend!

G

George

03/06/24

5 out of 5

Great platform

Great platform, with good incentives as well. Worth to spend some spare time to help with studies while earning.

AL

Ana Laura Vagni

03/06/24

5 out of 5

User Interviews

It is a good company. They pay when they tell you (sometimes the same day or sometimes you have to wait a few days). I find interesting the different topics I can choose to do. The only disappointing thing is that if I dont answer to their email to confirm the interview right away, you dont get chosen and this can be frustraiting.

C

Christine

03/06/24

5 out of 5

Great company for extra cash

Really easy and the interviews are usually fun. They pay when they say they will and the rates are usually pretty decent.

SD

San Diego Gurl

03/05/24

2 out of 5

Bonus for referral not given!

My user interview was fine, however I received an email asking to refer other people to the study for a $30 incentive bonus and I was not given that bonus incentive for the referral.

DT

David T

03/05/24

5 out of 5

Positive Experience with Easy Navigation and Fast Payouts

Overall, I highly recommend User Interviews! The site is incredibly user-friendly and easy to navigate. I've been impressed by the number of studies and interviews I've qualified for, and the payout process is fantastic – I've always received my compensation within a few hours of completing a session. One suggestion for improvement would be the addition of a more detailed participant dashboard. It would be helpful to see a comprehensive list of studies I've applied for, along with their ...

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DT

David T

03/05/24

5 out of 5

Positive Experience with Easy Navigation and Fast Payouts

Overall, I highly recommend User Interviews! The site is incredibly user-friendly and easy to navigate. I've been impressed by the number of studies and interviews I've qualified for, and the payout process is fantastic – I've always received my compensation within a few hours of completing a session. One suggestion for improvement would be the addition of a more detailed participant dashboard. It would be helpful to see a comprehensive list of studies I've applied for, along with their ...

Read more

LS

Lauren S

03/04/24

5 out of 5

Team Participation was great

I had a technical issue with mu camera but was able to still engage and appreciated the direction of questions from the team.

MM

mark m

03/04/24

5 out of 5

The best online focud group format.

User interviews is the modern equivalent of a focus group. Sometimes the questions seem repetitive (ie) what year were you born, and then right after how old are you. However it is one of the most professional interview sites available. The questions and groups are professional and everything is held in a straight forward manner. Very impressive.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].