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7.3
Spot Score
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Product Description
Introducing FeatureShift, the ultimate tool for building products with confidence and clarity. Say goodbye to wasted time and resources on irrelevant features. With FeatureShift, you can easily collect feature requests and bug reports, maintain a public roadmap, and keep your customers informed ...
Read moreCommon Features
No common features
Unique Features
Product Roadmaps
Bug Tracking
Workflow Management
+ 1 more
7.3
Spot Score
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Product Description
Revolutionize the way you gather and evaluate customer feedback with Featurebase.app. This simple yet powerful tool is the brainchild of two bright high school students from Estonia. Easily capture, categorize, and analyze user feedback through public feedback boards, enabling you to make ...
Read moreCommon Features
No common features
Unique Features
Email Distribution
Data Analysis Tools
360 Degree Feedback
Pricing
Starts from $20/Month, also offers free forever plan
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Product Description
Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships with their customers. Designed specifically for customer success teams, it enables the standardization of ...
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No common features
Unique Features
No unique features
Pricing
Starts from $79/User/Month
7.3
Spot Score
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Product Description
Voicebacks is the perfect solution for businesses wanting to collect customer feedback and feature requests. This customer feedback platform allows users to leave feedback on the product while creating their individual profiles. With helpful boards and roadmaps that are set up on their own ...
Read moreCommon Features
No common features
Unique Features
Annotation and Markup Tools
Reporting (Analytics)
Discussion Boards
+ 4 more
Pricing
Free Trial available
Starts from $25, also offers free forever plan
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Popular alternatives include FeatureShift, Featurebase.app, Freshdesk Customer Success (Formely Freshsuccess), Voicebacks and undefined.
Tools like Churned, Churn Solution, Erxes XM for SaaS, SuccessBoard and 2 Steps are best for small businesses for Customer Success Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
