Updox Reviews in June 2026: User Ratings, Pros & Cons
Streamline communication in one platform.
Add to compare
Updox offers custom pricing plan
Updox Reviews & Ratings
Spotsaas Editor’s POV
Updox has completely transformed how we run our practice’s communication and patient engagement. The platform centralizes everything—from secure texts and appointment reminders to document management and virtual visits—which has helped our staff stay organized and reduced patient no-shows. I especially appreciate how easy it is to integrate with our existing EMR ...Read more
Updox pros and cons
Updox provides a unified inbox that brings together emails, faxes, messages, and documents, reducing the need to switch between systems and making communication tracking significantly easier for clinical and administrative teams.
Its built-in secure messaging and telehealth capabilities ensure providers can interact with patients safely, complying with strict healthcare data privacy standards while expanding access to care.
Features like appointment reminders, digital forms, secure text, and broadcast messaging help reduce no-shows and streamline administrative work, boosting overall patient satisfaction.
Updox integrates with most major EMR platforms, allowing smoother workflows for documentation, charting, and payment processing without duplicative work or manual data transfer.
Some users have noted that customization of workflows or UI elements is limited, which can affect practices with unique administrative or communication requirements.
While user-friendly overall, teams unfamiliar with integrated platforms may require training to utilize all features efficiently, especially in smaller practices with fewer resources.
Filter results
Sort by :
Showing 101-102 out of 102
PK
Peggy K
07/21/20
"Updox saves me time keeps me organized"
What do you like best about Updox? Updox is inked to my EMR so I don't have to do double data entry, I like the waiting room but not used it yet, I like that I can start a video chat right from the patient's encounter, I like that I am able to download a PDF of the video chat right to the EMR. What do you dislike about Updox? If I accidentally click the button to delete the video chat record, it's gone forever. No "Are you sure you want to delete" button. On the video chat screen, I wish my ...
Read more
AU
Anonymous User
07/21/20
"Excellent product, excellent support"
What do you like best about Updox? This is an easy product to use. I have been with them from the beginning and it only keeps getting better. What do you dislike about Updox? There is nothing in this product that I dislike. Recommendations to others considering Updox: Seriously check this product, it is totally worth the money. I have been with them since the beginning, the product keeps improving. The company takes constructive criticism and the support is excellent. What problems is Updox ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].