UJET Reviews in June 2026: User Ratings, Pros & Cons

Great experience using this app

What do you like best? This app Is very reliable and friendly software, it helps our business to function well and deliver the process competently. As an agent, I can freely look and navigate it with ease. No complicated measures whatsoever. When you delve deeper into the platform, you’ll see some innovative features that no other chat solutions have, such as customer routing. The platform can automatically direct users with simple questions to less experienced agents, to free up ...

its a good tool, but you gotta have a good internet connection, sometimes its a bit slow to get in

What do you like best? really easy to use, shortcuts. Many auxiliars for differents situations What do you dislike? sometimes is slow, when you clic on authorize , take a long time to access. What problems are you solving with the product? What benefits have you realized? I think is usefool for chats and calls,

Pretty friendly interface, very useful tool

What do you like best? It is a very friendly interface tool. Simple to use and very comfortable, I really recommend it, because you can see how many chats do you have, your time and feedback puntuation. What do you dislike? It happened to me twice, that I received a chat but the chat get freeze but that does not happen all the time, mostly is running perfectly. Recommendations to others considering the product: Ujet is a very useful tool, simple to use and very friendly, I ...

Very convenient and easy to use. Most recommended.

What do you like best? It's very convenient to use. The timers are very easy to locate. As an employee, I recommend this service to all business to fulfill the expectation. What do you dislike? I don't this there is anything to dislike. Awesome service. Recommendations to others considering the product: Every company/organisation must use this service. What problems are you solving with the product? What benefits have you realized? We use UJET for login in our office. It's ...

UJET ITS THE BEST

What do you like best? how GREAT its to work on this platform, and its to freandly to use. What do you dislike? maybe that i have to refresh the page, but its minimun. Recommendations to others considering the product: navigate through it, it has many options that can help you make your job much easier What problems are you solving with the product? What benefits have you realized? Happy Customers, getting extra money, doing the right thing, and facilitate work

excellent tool and work

What do you like best? I really like the interaction you have with the client. What do you dislike? sometimes it takes a little time to load the information. Recommendations to others considering the product: It is a very good platform to keep track of users and create a system where you can review and implement news. What problems are you solving with the product? What benefits have you realized? Help people who do not understand some tools, solve many doubts and ...

UJET IS AGENT FRIENDLY !

What do you like best? I really like this platform because it is agent friendly, if you're familiar with social networks you can catch up the features so quick. It literally gives you all the clues for you to improve day by day with every single chat you get ! What do you dislike? The sound sometimes is annoying, I sometimes mute the sound. I'd like the app to correct my spelling or grammar, that's help me to improve my skills as an agent What problems are you solving with the ...

UJET is great

What do you like best? UJET is very simple to navigate and use. Everything you need can be found in the one pop up that you are on. What do you dislike? You can't move the chat box around the screen, you can only close it if it is covering something on the screen. Recommendations to others considering the product: You will not be disappointed! Great, easy and quick way to connect to your customers. What problems are you solving with the product? What benefits have you ...

Multi tasking

What do you like best? It gives exact data of login and proper time What do you dislike? sometimes it logout.but that happens once in a blue moon What problems are you solving with the product? What benefits have you realized? easy access and daily reports are correct.

UJET

What do you like best? UJET is a very user friendly software for providing customer service via chat or phone. What do you dislike? No dislikes. UJET has been one of the most user friendly soft phones I have used to date. What problems are you solving with the product? What benefits have you realized? No problems with UJET thus far. Benefits have been ease of use and the simple login process.