UJET Reviews in June 2026: User Ratings, Pros & Cons

Great and easy to work with Ujet

What do you like best? I like the fact that you can change between taking chats, calls or emails very fast and easy What do you dislike? I don't like that, when taking chats, the window doesn't show you the time you're in aux, only in the calls window What problems are you solving with the product? What benefits have you realized? Working for a company from home

Most likely

What do you like best? Through UJET we can easily able to call aur chat with the customers What do you dislike? There is nothing to dislike in UJET, All Good What problems are you solving with the product? What benefits have you realized? Easy to live chat with the customer

I highly recommend using UJET as a customer service and also as a corporation communication device.

What do you like best? That it has everything I need in order to provide great service to our customers. What do you dislike? That it keeps with the upcoming chat sound even after we start answering it. What problems are you solving with the product? What benefits have you realized? I am helping a lot of customers doing their job better and easier.

Great place to work! Staff are so nice and team is steady growing!

What do you like best? The staff are nice and working from home What do you dislike? There are no complaints so far, I love it all What problems are you solving with the product? What benefits have you realized? I solve a lot of customer issues that may have multiple accounts or just general questions about how our services work

Excellent app

What do you like best? clean and is super friendly with the user, is fast and reliable. i worked with similiar apps but since i start using Ujet never had to go back. it have many futures super usefull for the job, you can leave notes so other users can see them, it records your call, you can you use this function to improve yourself, also it give the opportunity to supervisors to always look the progress by reviewing all the info Ujet have to offer. What do you dislike? the only bad ...

Quick, secure and precise.

What do you like best? The simplicity but efectiveness of the product. It's very easy to get used to it and it facilitates a lot of the aspects of the job like providing shortcuts for full paragraphs in regards to a certain scenario. I also like the way I'm able to ask for screenshots, photos, etc. for each particular customer on the other side of the line, it helps a lot when it comes to solving issues and trobleshooting. What do you dislike? Perhaps the product support might need a ...

Smooth.

What do you like best? It's a smooth experience. Extremely user friendly and free flowing. Anyone can easily get used to it from day 1 like I did. What do you dislike? Everything is good, nothing yet that i dislike. Recommendations to others considering the product: It's very user friendly and helpful to agents. Even for entry level agents. What problems are you solving with the product? What benefits have you realized? Using ujet for customer service chat. It's very easy ...

Ujet is the way to go!!!

What do you like best? Ujet provides all the communications in one easy to access field. What do you dislike? I have not found anything about Ujet that I dislike. What problems are you solving with the product? What benefits have you realized? I work for customer service and use the phone, chat and email features with Ujet. All in one location without having to have several systems in queue.

Great Chat Tool

What do you like best? I currently use UJET at a call center for communicating by chat with customers and it's effortless easy to use. What do you dislike? I don't dislike anything about this great tool. What problems are you solving with the product? What benefits have you realized? This tool is extremely reliable, I use it for receiving incoming chat or calls from customers and also to perform other functions such as completing transfers etc.. The benefit compared to other ...

One of the easiest to use!!!

What do you like best? The application is simple and basically self-explanatory. What do you dislike? Nothing. I have never had an issue using UJET. Recommendations to others considering the product: Give it a try. It is self-explanatory and very easy to use. What problems are you solving with the product? What benefits have you realized? I am using UJET for customer service applications. It is fast and simple to navigate.