UJET Reviews in June 2026: User Ratings, Pros & Cons

Awsome tool!

What do you like best? UJet is user friendly which helps me quickly and easily serve my clients What do you dislike? I have not found anything that I do not like so far. Recommendations to others considering the product: I highly recommend the use of UJET to best serve clients and/or consumers of your business. What problems are you solving with the product? What benefits have you realized? Ujet is easy to navigate. I have found that often times customers call in multiple ...

I use Ujet to communicate with customers.

What do you like best? It is convenient and user friendly. We don't face the challenges. What do you dislike? Sometimes it's take long time to respond. Recommendations to others considering the product: I use Ujet to communicate with customers, through phone and chat, transfer/esclate calls/chat to another department What problems are you solving with the product? What benefits have you realized? I use Ujet to communicate with customers, through phone and chat, ...

My Ujet experience has been amazing i use it for making calls chats emails at once i recommend it

What do you like best? being able to do everything in one platform calls chats emails What do you dislike? the space given to type your response to the customer is too small What problems are you solving with the product? What benefits have you realized? customer issues you able to view customers response right after the chat

UJET REVIEW

What do you like best? Since I'm a new hire in the Everise company. This is my first time that I used Ujet. I'm using chat in order to communicate with the customers. It's very friendly to used. What do you dislike? I don't have dislike in using ujet because all the information are stated on the ujet. Recommendations to others considering the product: I'm very lucky to used this application as a platform to communicate with the customers. What problems are you solving with ...

Very useful tool

What do you like best? the alerts of new incoming messages makes it a reliable tool What do you dislike? Sometimes the updates from Zendeks are delayed not on sync with Ujet What problems are you solving with the product? What benefits have you realized? Contacts from customer issues

Best application to track my working hours.

What do you like best? Different Aux codes there for categorize my spent time of whole day. What do you dislike? Need high speed internet for make continuous connection with UJET. What problems are you solving with the product? What benefits have you realized? UJET works as a tracker for me and track my 9 hours of working. Where i have spent my 9 hours it is categorize by UJET and there is option for call, chat and email.

Ujet Experience

What do you like best? It shows data of what I exactly needed to perform my job well. Data are accurate and complete. It is also easy to understand and easy to find. There are lots of options to select and available on the selections. It also shows us live activities and it directs us to the link of what the agent is working on and we can review it without them knowing that we are monitoring their activity. This is very important especially if you are working with the improvement of their ...

Ujet is a very useful tool for work. I use it to contact customer via phone and chat.

What do you like best? The best part of Ujet is the control for different situations presented. That way you have a great control of different schedules on a work environment. What do you dislike? I haven't find anything bad about this tool. Everything about this tool has been very useful on my work environment. What problems are you solving with the product? What benefits have you realized? I am currently using UJET to contact customers via phone and/or chat.

Easy to use

What do you like best? UJET is very easy to use and understand, and allows you to see your ratings as they come in What do you dislike? It doesn't have features to attach pictures or documents What problems are you solving with the product? What benefits have you realized? It's helped to communicate effectively with customers and

How convenient the UJET is

What do you like best? I like the feature where it shows the timer of a specific punch so you will be aware What do you dislike? SOmetimes, it´s very slow but it´s all good Recommendations to others considering the product: It´s highly recommended especially from people who works from the call center industry. What problems are you solving with the product? What benefits have you realized? I´m using Ujet for my chat support work, and it´s very convenient to use especially ...