UJET Reviews in June 2026: User Ratings, Pros & Cons

Great software

What do you like best? Web based and easy to set up. Fast reports. Loved the dashboard. What do you dislike? No hierarchy filtering on Real-time monitor and limited report bucket that caused an error each time there where too many results. What problems are you solving with the product? What benefits have you realized? I used the dashboard to properly monitor site stats and rapidly report to upper manager.

The UJET Platform experience has been a great one.

What do you like best? The platform is seamless, easy to use. The functionality of the program makes the utilization amazing. What do you dislike? There is nothing, to dislike about UJET. The UJET Platform experience has been a great one. The platform is seamless, easy to use. The functionality of the program makes the utilization amazing. Recommendations to others considering the product: UJET comes highly recommended. It is a quality program that is easy to use. What ...

Is a nice app to make calls to the cx also transfer callbacks receiving calls always clear

What do you like best? That always is clear the sound it doesn't takes to much time to get a call What do you dislike? some time I got delay but is not to much everything is fine What problems are you solving with the product? What benefits have you realized? No issue at the moment benefits that I can make all the calls that I want

GOOD

What do you like best? I like that UJET advises us when a chat comes and it rings, as well I like that is showing all the chats What do you dislike? I do not like that it takes too long to load the page Recommendations to others considering the product: I do not have recommendation, you have a good tool What problems are you solving with the product? What benefits have you realized? I helped people with customer service and to solve their issues when shopping

The best tool to work with

What do you like best? UJET its really fast so its really good for my work. What do you dislike? I would like to have a direct line to support. What problems are you solving with the product? What benefits have you realized? The main solving issues is there im able to get in contact with the customers and also with the people the work on our company.

Easy to use and has great features for both call and chat

What do you like best? has great features and very easy to use. What do you dislike? disconnection may occur sometimes when inactive. Recommendations to others considering the product: Very user friendly , everyone should try. What problems are you solving with the product? What benefits have you realized? call and chat

Ujet is very easy to use and you can do the job well using the platform.

What do you like best? The soft phone is self explanatory. Not complicated at all What do you dislike? Everything is good and nothing to dislike using Ujet Recommendations to others considering the product: NA What problems are you solving with the product? What benefits have you realized? You can easily contact customer right away using Ujet like the physical phone. It also records the time. That's the best part.

Ujet has been a great platform for me and my colegues to provide a fast costumer service 4 Shoppers

What do you like best? What i like most is the easy os Ujet, you dont requiere a big trainning for use it, It totally intuitive, practical, these is the frist time i ever used and have no issues giving suport to the costumer. Support agents could be able to aggregate Shopper information before connecting to the call through its CRM integration. This would help reduce resolution times because important Shopper information would be available before connecting calls, leveraging this data to ...

UJET Review

What do you like best? The friendly user interface because its so simple to use. What do you dislike? Sometimes status on UJET changes on its own. Recommendations to others considering the product: Overall easy to use and self explanitory, greay service. What problems are you solving with the product? What benefits have you realized? Im able to keep availabilty to assit consumers.

UJET An Amazing Application

What do you like best? Features and the options for working are amazing for using Industry. Its having great features which we can use on daily basis. While using UJet is a great experience and its really a great software to use. I loved all the provided options and its like a great software to use as and quote easy while working on it. There are the options of login hours record capturing feature and its really very accurate and efficient. Have a great time using this software. What do ...