UJET Reviews in June 2026: User Ratings, Pros & Cons

UJET is a great tool!

What do you like best? I really like how the platform is organized, also that the aux. Are organized by letters, that make easier to find and option when you're available or not to take a call. I like that you can dial to the costumer in an easier way like a normal cellphone. Also, I never had problems with the system, it is easier to contact the customer with it. What do you dislike? I dislike that sometimes I can listen into the costumers background noise, that you don't have an ...

Very user friendly

What do you like best? I liked that it was very easy to navigate. What do you dislike? I would have to push F11 to close out the chart. It also times out very quick. Recommendations to others considering the product: You may have to use F11 to get a full screen when chatting. What problems are you solving with the product? What benefits have you realized? I'm working Chat line with Instacart. Being able to provide customer service via chat.

It's been a really usefull tool, very easy to use and user friendly.

What do you like best? The shortcut and smart actions allow for a really smooth workflow allowing us to save some time to work on our other tools. It also allows us to keep our chats in an organized manner so we can take care of multiple chat at the same time. What do you dislike? the notifications some times block important sections of work while using google chrome. Making me lose a couple of seconds that eventually add up on the long term. Also sometimes the notification sound ...

UJET is a very useful tool for our job, I like the interface, has a good speed, and is easy to use.

What do you like best? Its minimalist design with the necessary tools. It has a hight speed, and help us to do our job the right way. I like that it sends a message before we see the chat, so the shopper can express the situation before we send the first message. I like the text shortcuts and the addition al tools and that I can see the stats of the day. A recomendation I have about this is that it would be good that we can see the stats of all the week, I mean the stats of everyday of ...

very easy to use

What do you like best? what I like about Ujet is that is very clear and easy to use you don't have to do multiple thing to get to point a to point b What do you dislike? that the screen could be a bit bigger and and the search bar Recommendations to others considering the product: is very easy to use, clear , fast and consise What problems are you solving with the product? What benefits have you realized? customer service on demand helping people on real time

Ujer Interface is very friendly

What do you like best? Interfaces is so friendly to use Easy to.find what you are looking What do you dislike? Reports are down sometimes It gets frozen Recommendations to others considering the product: great plattform What problems are you solving with the product? What benefits have you realized? Make sure the People are at the correct status

Excelente herramienta

What do you like best? Tener la opción para mobile. estadisticas descargables What do you dislike? Todo excelente. Pero estaria excelente poder descargar las estadisticas What problems are you solving with the product? What benefits have you realized? Ninguna, solo poder visualizar.

Application has been working great and is user friendly.

What do you like best? That it can communicate through diverse applications making it easier. What do you dislike? Transfer option, feel like i am hanging up on customers instead of warm transfer. Recommendations to others considering the product: If you want a friendly user web-based soft phone, UJET is a good option. What problems are you solving with the product? What benefits have you realized? So far, is my first web-based soft phone i use and works way better than i ...

First time to use Ujet. Great and Fascinating platform.

What do you like best? Easy to use. User friendly panel. Colorful application. What do you dislike? The area where the agent puts their message, It needs widening, more space to work on for clear statements. Recommendations to others considering the product: A great application to use. Currently using the platform for work from home set up. What problems are you solving with the product? What benefits have you realized? Non so far. Benefits would be easy to navigate.

Feedback about my UJET

What do you like best? That it gives you the ability to stay communicated with the customer and improves your time usage efficiency. It is handy to be able to move from one status to the other on ones screen and have the ability to use different communication tools on the same tool. It help me track and keep a great control of my times while performing my job. What do you dislike? I think there are more tools that could be added to help the user perform common tasks and the design of ...