UJET Reviews in June 2026: User Ratings, Pros & Cons

UJET as it's finest

What do you like best? It's easier to use instead of the tools that I usually used before. What do you dislike? There are cases of latency issue. Sometimes about the internet connection. Recommendations to others considering the product: UJET is a use friendly What problems are you solving with the product? What benefits have you realized? The good on this it is user friendly and you can see a lot of tagging option is just one window.

I'm happy with your services.

What do you like best? Its a great tool that the company has for us to do our work. What do you dislike? Right now I'm having the issue that when I login the first time I have issues with the sound, I cannot hear properly the caller. Recommendations to others considering the product: Its an amazing service for the people who works in a call center due to is easier to contact with our customers. What problems are you solving with the product? What benefits have you realized? ...

Ujet feedback

What do you like best? I used Ujet in my work. It is a really good tool that you could use to communicate with your customers via chat or call. It is a really friendly tool that you can use on your daily basis. What I also like is that you do not need a extended training in order for you to understand the tool. I do not have any complaints about Ujet at this moment. What do you dislike? In some cases, it has downtime moments where you need to refresh the whole system to be able to log ...

Intuitive and user friendly.

What do you like best? It is a great tool, you can get to work right away since it is easy to use, it makes your induction to a new job much easier since you don´t have to spent ages learning how to use it. What do you dislike? It has some bugs from time to time and changes the status from Available to Unavailable. Recommendations to others considering the product: Just read the features and functions, it is very intuitive and easy to use and it will make your job easier and ...

Great experience! I really enjoy using UJET.

What do you like best? I love how the calls come through, it gives you a notification first. You are a able to put the caller on hold if needed and mute yourself What do you dislike? I really do not have any dislikes at this time , this would be my first time using UJET so I am still getting used to it Recommendations to others considering the product: Great product! Very easy to use What problems are you solving with the product? What benefits have you realized? I am a ...

One Tool to cover your reporting needs and work force management

What do you like best? The fact that one single tool is capable of handling the vast majority of the metrics that I need to know to improve in our business. Provide me with reports that I can download, share, personalize and deliver a more complete coaching What do you dislike? The way it display some of the items cannot be personalize at least with the access level provided however it could be done once the report is downloaded Recommendations to others considering the product: ...

A trust worthy contact center tool

What do you like best? I first used Ujet as a phone agent, I was able to notice the differences between other products. I loved Ujet since the start. Now that I have manager permissions, I love the easiness of creating reports for quality purposes. What do you dislike? Sometimes there are some unknown issues that cause the calls to drop but Ujet has made those instances to decrease in incidence. Recently, there have been some issues with multiple transactions not been recorded. ...

Ujet the flexible, easy, teachable telecommunication option for businesses working from home.

What do you like best? The best thing is I can switch back and forth to phone or chat service along with having the option to choose from many status options. If I need a break I can select the break option. If I need to continue wrapping up my last call or chat, I have that option as well to stay in wrap up status which gives me extra time without showing unavailabe. Another great thing about Ujet is the fast upload. Once I login, instantly I have a call or chat waiting and I can get ...

UJET IS SWAG

What do you like best? Everything. It's all wonderful! Awesome! What do you dislike? Slow loading process. Sometimes it loads slow. Recommendations to others considering the product: Try it. It's awesome. Easy to navigate and to understand. Very useful. Can't be compared to others. Good job! Thanks. What problems are you solving with the product? What benefits have you realized? It impacted my work hours in a good way.

It's simple: I love UJET

What do you like best? I use UJET to support customers over the phone. I like it because of its attractive and simple yet very functional design. Unlike other call tools of traditional colors, UJET is fun! It offers colorful backgrounds that go according to the current work status selected. I also find very useful the countdown displayed on your screen every time you are about to be on call. That's genius! What do you dislike? I am sorry I cannot complain about this tool. ...