UJET Reviews in June 2026: User Ratings, Pros & Cons

ujet review

What do you like best? Color coded aux that also show time with big font for timer What do you dislike? sometime ujet hangs up that only shows connecting Recommendations to others considering the product: Great tool for logins What problems are you solving with the product? What benefits have you realized? It really gives me a sense of time on what should be may aux on ujet

best telephony system I've used, very reliable

What do you like best? the ease of use the system has. it's always easy to train people on and intuitive. I've never used a better system, but then again, I've actually never used any other telephony system, so I'm not a great judge of that by any means. I enjoy being able to hear customer voices instead of just the robotic voices I hear in my head. I wonder if there are valuable features that I don't even know about because I haven't dug into it too much What do you dislike? sound ...

Its fairly easy to learn, but has some glitches with pulling up the accounts

What do you like best? I think its really convenient that before the call starts, it lets us know what the call is for. (ex. Resto-menu or Resto-Refunds) What do you dislike? I wish it were more simple to automatically pull up accounts if possible What problems are you solving with the product? What benefits have you realized? Refunds and menu changes for restaurants

Works great most of the time, easy to use

What do you like best? I like it because t is very user friendly. What do you dislike? I dont like it because it crashes and you can't log in. Recommendations to others considering the product: nothing What problems are you solving with the product? What benefits have you realized? I use it to take calls and chats

Ujet is great for work

What do you like best? Automatically answers the phone for you. What do you dislike? Nothing great web designer who came up with this Recommendations to others considering the product: Be ready lol cause ujet is What problems are you solving with the product? What benefits have you realized? I am solving customer problems

UJET and the many ways to provide stellar customer service.

What do you like best? My name is Mauricio, I'm 26 years old. It's my first time as a consumer service work and I feel really comfortable with the different tools that UJET has to make our job way better. I can not imagine how my first work experience at a contact center would be if UJET was not there. The most helpful about UJET is the quick access to all the different apps that I require at the same time to provide stellar and authentic customer service. As long as I have experienced ...

Very easy to use

What do you like best? Its easy to access everything, just a click away What do you dislike? The only thing that i dislike is when i get a error message Recommendations to others considering the product: Great switch What problems are you solving with the product? What benefits have you realized? Anything that was there before you can easily look it up

I think there is way to improve UJET, you can start with the drop down button where the stamps are.

What do you like best? The UJET is easy to launch but there is another way maybe of improving it. What do you dislike? The stats doesn't show our CSAT returns. What problems are you solving with the product? What benefits have you realized? Sometimes UJET takes time to load especially if you have a slow internet speed.

Ujet es very reliable. You can hear the other line clearly.

What do you like best? There is no interference. I can hear the other end perfectly. What do you dislike? Sometimes the system goes down but it's very rare. Recommendations to others considering the product: Awesome software to work with! What problems are you solving with the product? What benefits have you realized? We provide customer service.

Ujet is one of the best tools to take calls, very friendly and also amazing quality.

What do you like best? I am an agent working from home and this is a good tool to do my job, because I take calls every day with Ujet and I really like to do my job using Ujet, also good tool because if I need to send an email I can send emails with Ujet, also chats, chats have good quality and for calls is a very good tool. At this time I have no complaints about Ujet and my company is satisfied with service provided with Ujet. What do you dislike? In general, I have no complaints ...