UJET Reviews in June 2026: User Ratings, Pros & Cons

Awsome experience

What do you like best? That it gives you the option to see the customer's rating. It is user friendly. Easy to use and to adapt if you are used to another application or software. What do you dislike? There is no timer when you are in the available status. I had to zoom out my chrome to see all the options. Recommendations to others considering the product: It's a wonderful tool, easy to use, and its user friendly. What problems are you solving with the product? What benefits ...

Great Platform

What do you like best? I like how easy it is to find what i look for. What do you dislike? There are, on occasion, some slow blips and glitches that cause the system to slow down while I try to work through my day but they are far and in between. Recommendations to others considering the product: My recommendation for any and all others who are looking to use UJET. DO IT. UJET has been nothing but a huge success for me and for my company and I am pleased with how little issues ...

Nest Review

What do you like best? It's easy to use, user-friendly. The interface is not complicated. What do you dislike? The service is great, however, there are certain circumstances in which the calls are dropped. Then again, we request our customers to have a good signal strength. Recommendations to others considering the product: Good equipment is required to use it's full capacity. What problems are you solving with the product? What benefits have you realized? Customer service ...

Good tool to work with.

What do you like best? I like that we can manualy change the status. What do you dislike? Sometimes it stays stuck with the mic permission not letting you Sign In. What problems are you solving with the product? What benefits have you realized? No problems at the moment.

Awesome

What do you like best? I am able to change the aux to various status. What do you dislike? The chat box is too small. It is difficult to see so many typed messages at a time. Most typographical errors are only seen after the messages have been sent. What problems are you solving with the product? What benefits have you realized? I respond to shoppers via chat. I am also able to assist customers via phone call.

Best Option For Customer service remote desktop

What do you like best? the home page and google extension for passwords Okta, the variety in the apps than can hold, the service tech team always handy and optimization available compatible with chrome make it easy to use for new generation starting on the customer service, i really liked the knowledge base and the way the chats and new messages arrive or when there are new updates What do you dislike? I don't have full visibility on the queue this only affects my organization, for ...

It is a quick and efficient program to use, it gets the job done. And works for almost everything.

What do you like best? The speed it has to get the job done. Its the best. It helps out to get my job done on a daily basis. I love the different kinds of options it has to do different types of jobs and to get the things done. It works for the whole day and you can leave it open to check how much time you have in each station, for example, I get half an hour lunch and with the clock that it has included I can check that I don't pass that time of a meal, also for my 10 minutes breaks. ...

I highly recommend, awesome experience!

What do you like best? It's friendly for users and makes our job easier. What do you dislike? When the permissions are not allowed for the microphone and it hard to allow them. Recommendations to others considering the product: Be careful with not selecting the correct Aux. What problems are you solving with the product? What benefits have you realized? We have interactions with customers and help them solve their issues. Benefits of callbacks.

Very good tool for customer support agents!

What do you like best? Best will be the interface, very colourful and not dull. What do you dislike? The way to logout is too time consuming. What problems are you solving with the product? What benefits have you realized? I realized that using Ujet is much easier tahn using other soft phone clients.

Ujet is great!

What do you like best? The ability to transfer calls internally What do you dislike? There is nothing I dislike, it gives us great service What problems are you solving with the product? What benefits have you realized? Customer service problems