UJET Reviews in April 2025: User Ratings, Pros & Cons

"I like UJET! Very easy to use."

What do you like best about UJET? The upsides to UJET include the ability to switch and transfer calls with ease. It also helps that calls are recorded and can sync with Kustomer, our CRM! What do you dislike about UJET? I don't like how the wrap-up time is so short! I think I can change it, but I haven't looked into it. Recommendations to others considering UJET: I advise utilizing the different statuses so you can maintain service levels. What problems is UJET solving and how is that ...

"Recently started using UJet and I must admit, it's pretty awesome and very easy to use!"

What do you like best about UJET? It's pretty easy to use. Easy to switch between available to unavailable to break, ect. I do love that you can see your stats for the day, too! It's definitely helpful for me to see how many calls I'm taking as it helps me always strive to take more and more calls. The countdown timers are also another great and useful feature! What do you dislike about UJET? I wish you could see more in depth stats. Like weekly stats and averages. I like being able to see ...

"I like UJET! Very easy to use."

What do you like best about UJET? The upsides to UJET include the ability to switch and transfer calls with ease. It also helps that calls are recorded and can sync with Kustomer, our CRM! What do you dislike about UJET? I don't like how the wrap-up time is so short! I think I can change it, but I haven't looked into it. Recommendations to others considering UJET: I advise utilizing the different statuses so you can maintain service levels. What problems is UJET solving and how is that ...

"Recently started using UJet and I must admit, it's pretty awesome and very easy to use!"

What do you like best about UJET? It's pretty easy to use. Easy to switch between available to unavailable to break, ect. I do love that you can see your stats for the day, too! It's definitely helpful for me to see how many calls I'm taking as it helps me always strive to take more and more calls. The countdown timers are also another great and useful feature! What do you dislike about UJET? I wish you could see more in depth stats. Like weekly stats and averages. I like being able to see ...

"Excellent app"

What do you like best about UJET? It has a neat and user friendly interface. That is very easy to operate. What do you dislike about UJET? Nothing so far everything works well for me What problems is UJET solving and how is that benefiting you? It's used for receiving and making calls with customers from instacart. We are then able to assist them with their query.

"Excellent app"

What do you like best about UJET? It has a neat and user friendly interface. That is very easy to operate. What do you dislike about UJET? Nothing so far everything works well for me What problems is UJET solving and how is that benefiting you? It's used for receiving and making calls with customers from instacart. We are then able to assist them with their query.

"Ujet is the most streamlined of it's type I've ever seen. Amazing quality."

What do you like best about UJET? I like the integration of the customer information with the other programs I utilize when working. What do you dislike about UJET? I dislike not having an option to move the chat template around. A lot of notifications pop up in the lower right-hand corner of the screen (Slack). These notifications create a blind space over the chatbox which in turn slows the chat process. The ability to move the interface around the screen would be awesome. Recommendations ...

"Ujet is the most streamlined of it's type I've ever seen. Amazing quality."

What do you like best about UJET? I like the integration of the customer information with the other programs I utilize when working. What do you dislike about UJET? I dislike not having an option to move the chat template around. A lot of notifications pop up in the lower right-hand corner of the screen (Slack). These notifications create a blind space over the chatbox which in turn slows the chat process. The ability to move the interface around the screen would be awesome. Recommendations ...

"Quick response and solution provided."

What do you like best about UJET? The team is very responsive and accessible throughout the busy day. What do you dislike about UJET? Sometimes our agents have login issues or issues when answering calls. Recommendations to others considering UJET: Nothing. What problems is UJET solving and how is that benefiting you? We are working on various login issues but those have been resolved.

"Easy and efficient."

What do you like best about UJET? The app is easy to use, and the speed is helpful when logging in. The different colors for different codes also help when switching from available statuses to breaks and other offline activities. It displays the ratings from the customer imidiately. What do you dislike about UJET? I haven't used the application for long, so there isn't enough to dislike. What problems is UJET solving and how is that benefiting you? I use the app to track my interactions, ...