UJET Reviews in June 2026: User Ratings, Pros & Cons

"UJet is a great solution provider and an even better group of people to work with"

What do you like best about UJET? Our implementation team was incredibly insightful and eager to make sure our implementation went smoothly. We completely tore out our previous solution and replaced it with UJet and a new CSM/CRM. We were confident after engaging with multiple vendors that UJet was the best solution for us. And months later, we are even more optimistic that UJet was the correct choice. What do you dislike about UJET? The only real downside to the software, for our ...

"A good way to interact with customers"

What do you like best about UJET? The use of the tool while having easy access to other parts of our website to assist cutomers What do you dislike about UJET? The space to type, its sice can not be adjusted and too limited when trying to respond and be able to validate the answer ys well written and has coherence What problems is UJET solving and how is that benefiting you? It has a good interface when chatting and getting into contact with the customer and using our tools

"Ujet Key Features."

What do you like best about UJET? Ujet has a communication platform which allows users to verify customer information along with viewing the information within a friendly user environment. The information is categorized in recognizable headings at specific parts of the platform which makes it more fun and worthy of an adventure. What do you dislike about UJET? Currently there are dislikes in regards to Ujet, as its structured in a way that leads customer service representatives within the ...

"ujet review"

What do you like best about UJET? Helps keep track of my time for my pay, upside is it has several options for our breaks, chats, wraps ups What do you dislike about UJET? sometimes it signs out on its own no matter how many times you check on your time. To make sure it's still signed in to keep track of our work hours this use to happen but ever since the updates we've had since I started working for this company Recommendations to others considering UJET: it works perfect if it is needed ...

"UJET is AWESOME!!!"

What do you like best about UJET? I like how you can chat and call all in one. What do you dislike about UJET? I dislike how it lags on calls sometimes. What problems is UJET solving and how is that benefiting you? I am a Support Agent chatting with customers and calling drivers. It helps to multi-task between chats and calls.

"Ujet is Great!! So simple!!"

What do you like best about UJET? UJET is very simple and self-explanatory yet covers all my remote needs! I've used several other "tele-communication " programs and this is by far the best one! What do you dislike about UJET? Not much to say about dislikes! No Complaints Recommendations to others considering UJET: Its great so far! Keep up the good work! What problems is UJET solving and how is that benefiting you? Easy to solve every call I take! I like the one-touch dial, transfer and ...

"A Smooth System"

What do you like best about UJET? UJet was quick to grab from the start. Simple yet elegant. Let me go into detail about the features I liked best. The call feature is almost perfect. Calls always go through and it sounds better than my phone, even! I love how you can view your own stats in real time. Merging tickets was even simple and easy. Perhaps what I liked best was how once I got used to the service, it was a walk in the park to use it on the daily. Straight forward and easy. What do ...

"UJet review"

What do you like best about UJET? The stability of the program is better than most. What do you dislike about UJET? Every now and then, getting booted out can be a little iritating. Recommendations to others considering UJET: Great Product What problems is UJET solving and how is that benefiting you? I have not had problems with UJET. I have realized this product works better than other vpn clients

"Great Program! Easy and Fast to use!"

What do you like best about UJET? Ujet is great with how easy it is to answer calls or change the status and how simple it is to transfer calls if needed. What do you dislike about UJET? I still have not found any issues with this program Recommendations to others considering UJET: I use a laptop. What problems is UJET solving and how is that benefiting you? Ujet gives us the benefit of not having to use landlines, it is great only by being connected to internet and having a charged computer.

"Top Notch Phone System"

What do you like best about UJET? The ease of use and rapid calls are my favorite part of the system. What do you dislike about UJET? I have to decipher between two of the same phone numbers to dial. What problems is UJET solving and how is that benefiting you? No problems. Benefits are that it lets my managers know where I am in terms of phone time, break time, etc.