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UJET - Contact Center Operations Software

UJET Reviews in June 2026: User Ratings, Pros & Cons

Revolutionizing contact centers for ultimate efficiency.

4.7

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UJET offers custom pricing plan

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UJET Reviews & Ratings

4.7

Excellent

Based on 639 ratings & 539 reviews

Rating Distribution

Excellent

(512)

Very Good

(27)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

UJET offers a comprehensive approach to contact center management with its integrated features. Its focus on scalability and efficiency makes it suitable for growing businesses.Read more

UJET pros and cons

  • Scalable solution

  • Integrated case management

  • Enhanced productivity

  • Reduced operating expenses

  • Complex setup

  • Requires training

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Showing 211-220 out of 539

MM

mathapelo m

12/13/21

5 out of 5

"Very easy and nice to work with UJET makes life very easy for us as Customer service advisor ."

What do you like best about UJET? Since we work in a hectic environment and one needs to be always open-minded when you log in or start your day. Still, UJET makes life very easy for us as Customer service advisors because it's speedy and easy to work with as everything is set to work excellent with UJET. What do you dislike about UJET? Nothing Like every function they have on UJET, the only thing I dislike at this moment on UJET is that when one goes to the toilet, you must use the break ...

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AU

Anonymous User

12/12/21

5 out of 5

"Ujet.cx for businesses."

What do you like best about UJET? The great thing about Ujet is that it is user-friendly and you are able to have shortcut features that make your life so much easier. There is no software like it. What do you dislike about UJET? There is only one thing about it, sometimes it would aux you on the incorrect one. It would be so much better if they could look into this and find a resolution. Recommendations to others considering UJET: It is the most user-friendly software that you can use in ...

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ZZ

Zamokuhle Z

12/04/21

5 out of 5

"My experience with Ujet has been great."

What do you like best about UJET? Helps with tracking and receiving calls promptly. It helps create caller Ids that help quickly identify the customer's information and also help with ininitiating new contacts. What do you dislike about UJET? The only thing I dont like about uJet is that it freezes from time to time which makes it hard to complete or to reslove issues quicker and may result to unnecessary call backs. Recommendations to others considering UJET: Self-service or in-app ...

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AU

Anonymous User

11/30/21

5 out of 5

"Great Tool"

What do you like best about UJET? UJET is very helpful in displaying the minutes and seconds for each call and action selected. It helps me to stay on top of my hold times. I also like how adding another call is easy to do. Having my stats readily available is also very helpful. Having the ability to text back and forth with customers is also very helpful and is up to date with the times. What do you dislike about UJET? The only downside I have experienced with UJET is the hangup and ...

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AU

Anonymous User

11/27/21

5 out of 5

"Great software, would highly recommend."

What do you like best about UJET? Great quality calls. easy to learn and teach. What do you dislike about UJET? It's hard to answer calls some days and when ansnswering calls at last ring it'll mark as missed call. What problems is UJET solving and how is that benefiting you? Redelivery and credit.

AU

Anonymous User

11/26/21

5 out of 5

"It is very user friendly"

What do you like best about UJET? I love that it does not take long to load, and you can change the status before a call is completed so that you do not have another call come in when you have to go to break time. What do you dislike about UJET? Nothing! I love it - it is straightforward to use. What problems is UJET solving and how is that benefiting you? Technical issues are quick to solve. You refresh or restart, and then you can start working again.

AU

Anonymous User

11/23/21

5 out of 5

"The best Integrated system ever."

What do you like best about UJET? Ujet has been a powerful tool as it integrates all our needs and excels at performing the integrated task with our clients. We can rely on the chat, phone, and time track of every interaction. What do you dislike about UJET? There are some bugs on the system that require us to clear the cache from time to time, but it is worth mentioning that this is only on rare occurrence, which allows us to retake interactions promptly Recommendations to others ...

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AU

Anonymous User

11/23/21

5 out of 5

"amazing"

What do you like best about UJET? i like how fast and accurate UJET is providing easy work throughout the day What do you dislike about UJET? nothing i truly enjoy UJET it makes work fast and fun calls are simple What problems is UJET solving and how is that benefiting you? faster hang up times i no longer have lag or and complications with UJET

AU

Anonymous User

11/23/21

5 out of 5

"Great experience, clear reception, and easy to use."

What do you like best about UJET? I like that the reception is clear and I can listen to our clients without any static. Lastly, I really appreciate the Live Chat option and the recording link that is provided at the end of the call or text. What do you dislike about UJET? I don't like it when the call the call sometimes drops. There are also times when the keypad is grayed out making it hard to choose an option. Recommendations to others considering UJET: I recommend using UJET the live ...

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AU

Anonymous User

11/23/21

5 out of 5

"UJet is easy to use and very efficient."

What do you like best about UJET? I like how simple it is to change your aux and make call backs when needed. What do you dislike about UJET? I have no dislikes because I don't have many problems with UJet. Recommendations to others considering UJET: Pay attention when learning how to use UJet it helps you understand more. What problems is UJET solving and how is that benefiting you? Helping me assist the customer and reach out to anyone needed while on a call.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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