UJET Reviews in May 2025: User Ratings, Pros & Cons

"Very easy and nice to work with UJET makes life very easy for us as Customer service advisor ."

What do you like best about UJET? Since we work in a hectic environment and one needs to be always open-minded when you log in or start your day. Still, UJET makes life very easy for us as Customer service advisors because it's speedy and easy to work with as everything is set to work excellent with UJET. What do you dislike about UJET? Nothing Like every function they have on UJET, the only thing I dislike at this moment on UJET is that when one goes to the toilet, you must use the break ...

"Ujet.cx for businesses."

What do you like best about UJET? The great thing about Ujet is that it is user-friendly and you are able to have shortcut features that make your life so much easier. There is no software like it. What do you dislike about UJET? There is only one thing about it, sometimes it would aux you on the incorrect one. It would be so much better if they could look into this and find a resolution. Recommendations to others considering UJET: It is the most user-friendly software that you can use in ...

"My experience with Ujet has been great."

What do you like best about UJET? Helps with tracking and receiving calls promptly. It helps create caller Ids that help quickly identify the customer's information and also help with ininitiating new contacts. What do you dislike about UJET? The only thing I dont like about uJet is that it freezes from time to time which makes it hard to complete or to reslove issues quicker and may result to unnecessary call backs. Recommendations to others considering UJET: Self-service or in-app ...

"Great Tool"

What do you like best about UJET? UJET is very helpful in displaying the minutes and seconds for each call and action selected. It helps me to stay on top of my hold times. I also like how adding another call is easy to do. Having my stats readily available is also very helpful. Having the ability to text back and forth with customers is also very helpful and is up to date with the times. What do you dislike about UJET? The only downside I have experienced with UJET is the hangup and ...

"Great software, would highly recommend."

What do you like best about UJET? Great quality calls. easy to learn and teach. What do you dislike about UJET? It's hard to answer calls some days and when ansnswering calls at last ring it'll mark as missed call. What problems is UJET solving and how is that benefiting you? Redelivery and credit.

"It is very user friendly"

What do you like best about UJET? I love that it does not take long to load, and you can change the status before a call is completed so that you do not have another call come in when you have to go to break time. What do you dislike about UJET? Nothing! I love it - it is straightforward to use. What problems is UJET solving and how is that benefiting you? Technical issues are quick to solve. You refresh or restart, and then you can start working again.

"Ujet is an useful tool for costumer service agents"

What do you like best about UJET? the plenty of statuses Ujet offers to customer service agents enable them to adapt to different circumstances, as well as it does not log you out of the tool when there are internet outages. What do you dislike about UJET? it would be disproportional to point out perhaps one or two flaws (which I cannot remember at this time) and compare them with the other perks Ujet has as a whole tool. What problems is UJET solving and how is that benefiting you? the bot ...

"UJET is a very user friendly tool that allows multiple functions to be completed hassle free."

What do you like best about UJET? The clarity of the different aux's to go into. What do you dislike about UJET? There's nothing that I dislike about it. What problems is UJET solving and how is that benefiting you? I am completing transfers and placing necessary calls to both shoppers and retailers.

"Ujet a experience to help writing on time"

What do you like best about UJET? I do like best the colors that Ujet implies to have a visual tool that can help agents that customers be provided a better experience, and that is so helpful- What do you dislike about UJET? I wouldn't say I like the timing because there are times when you need to ask for more time in order not to lose the chat, but overall it is not that bad; I like it. What problems is UJET solving and how is that benefiting you? I've had problems at getting bad reviews ...

"UJET is easy to understand and very reliable , havent had any issues whatsoever"

What do you like best about UJET? I think the most helpful part of using UJET is being able to track your adherence and it allows you to see the alotted time for which you've been in a certain queue What do you dislike about UJET? Sometimes UJET will refresh itself and it may seem like the call has ended but in all actuality it has not . IT could be better if the sudden log outs were fixed What problems is UJET solving and how is that benefiting you? The problems i solve with ujet are ...