UberConference Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO Dialpad Ai Meetings

Eric: Dialpad's Guardian Angel of Support

In the realm of customer support, there are few heroes who stand out amidst the masses. Eric from Dialpad Support is undoubtedly one of them. My recent encounter with Eric left me in awe of his exceptional expertise, professionalism, and unwavering commitment to excellence. I was facing a perplexing dilemma with swapping the primary and non-primary phone numbers in one of our Dialpad offices. Desperate for a solution, I reached out to Dialpad Support, hoping for some assistance. Little did ...

Clarice was great

Clarice was great! Very helpful and confirmed what I thought was going on!

They do not allow you to cancel your…

They do not allow you to cancel your account. I have been emailing them for months and they keep passing me onto 'someone new' and asking 'do you not still need your account for business?'. If I still needed the account I would not be cancelling. Meanwhile, they have continued to charge me monthly. Scam. Beware.

Edgardo answered my question fast.

Date of experience: June 07, 2024

Jam was very helpful

Jam was very helpful. She was a Jam!

great service!

Date of experience: June 05, 2024

The service you don't know you need

Great Service, great value!!!

Edgardo was awesome!…

Edgardo understood and resolved my issue quickly.

Please don’t waste your money on Dailpad

I strongly advise staying away from Dialpad. Their customer service and support are among the worst I've experienced. I signed up for their service, and without any notification or explanation, they abruptly canceled it. Imagine having an important call with a customer and your service suddenly gets cut off—this could severely impact your business. Avoid this company at all costs. Dialpad's lack of communication and poor support are unacceptable for any business relying on dependable phone ...

Great customer service!

Jam was so patient and made sure the issue we were having was resolved fully. She didn't want to make me wait on hold while she was waiting for the specialist to assist her in finalizing my resolution, so she offered to provide a call back. I'm always hesitant about call backs because customer service can be unreliable, but Jam was the best! She called back, resolved my issue, and then also followed up the next day. Dialpad customer service is great!