9.3
Spot Score
Payoneer Review: Is It The Right Payment Gateway Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2
ISO 27001Payoneer offers custom pricing plan
Amazon
Wish
Lazada
Rakuten
CdiscountTrusted by many companies including Amazon
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Payoneer
Payoneer serves as a reliable payment gateway solution for finance teams and small business owners, particularly those involved in eCommerce and international money transfers. With a rating of 4.1 out of 5 from 39,732 reviews, it is broadly validated by a large user base, indicating consistent satisfaction among its users.
Users appreciate Payoneer for its efficient customer service, which ensures quick and effective issue resolution, and its user-friendly platform that simplifies the account setup process. However, some users express concerns about the relatively high fees, which could be a consideration for cost-sensitive buyers.
Quick facts about Payoneer
What is Payoneer?
Payoneer provides a simple and cost effective solution for your business to accept credit card and other payments online. Payoneer's suite of Payment Gateway Solutions has been adapted to meet the needs of various businesses such as banks, eCommerce merchants, international money transfer companies, mobile network operators, MSO's, PSP's and more.
Pricing
Payoneer offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRISO 27001Multi-Factor Authentication (MFA)
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Payoneer Software Demo
Payoneer was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Payoneer
- Use cases
- Freelancers, ECommerce merchants, International money transfer companies
- Team types
- Finance teams, Payment processing teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Payoneer
Efficient and responsive customer service with quick issue resolution
User-friendly platform with seamless account setup
Reliable payment management suitable for freelancers and various users
Is Payoneer right for you?
Best for small to medium businesses needing reliable, easy international payment processing.
Choose Payoneer if
- You are a freelancer or eCommerce merchant seeking simple, streamlined payment setup.
- Your finance or payment team values responsive, efficient customer support.
- You need a payment gateway adapted for diverse business types including banks and PSPs.
Consider alternatives if
- Your business requires extensive multilingual customer support beyond English.
- You are highly sensitive to transaction fees and need the lowest-cost option.
What buyers should know before shortlisting Payoneer
Payoneer has garnered a positive reputation in the past 12 months based on user reviews. Customers highlight the reliability of the service, praising its quick response times and efficient issue resolution.
The platform's customer service receives particular acclaim for being responsive and effective, making users feel supported and valued. Additionally, users appreciate the user-friendly nature of the app and the ease of setting up accounts.
While some users mention minor inconveniences like limited live chat support hours and relatively high fees, the overall consensus is that Payoneer is a trustworthy partner for online transactions. The platform's transparency regarding fees and proactive communication about changes are noted as strengths.
Customers also commend Payoneer for its diverse user base options, making it a convenient choice for various users. Overall, Payoneer stands out for its exceptional customer service, reliability in facilitating transactions, and commitment to user satisfaction.
Payoneer pros and cons
- Payoneer pros
Efficient and responsive customer service with quick issue resolution
User-friendly platform with seamless account setup
Reliable payment management suitable for freelancers and various users
- Payoneer cons
Relatively high fees compared to some competitors
Limited customer support availability in languages other than English
Ready to try it?
Get started with Payoneer
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Payoneer side-by-side with top Payment Gateway Software alternatives.
What is the pricing of Payoneer?
Payoneer uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Payoneer reviews and ratings
Buyer sentiment
Overall positive user sentiment highlights Payoneer's reliability, responsive customer service, and ease of use despite some concerns about fees and language support.
What buyers like
- Customer service responsiveness
- Ease of account setup
- Platform reliability
Common complaints
- High fees
- Limited non-English support
What users are saying
MA
Muhammad Asif
11/16/24
I lost my sim and can't get log in into…
I lost my sim and can't get log in into my Payoneer account. I apply for solving my issue and I'm happy that Payoneer team solve my issue in time.
مع
محمد عدلي السطوحي
11/16/24
Good
Good And good
MA
MD Adam Khan
11/16/24
Yes I am
Yes, I have a great experience about using payoneer. It's really useful for freelancer and many other kinds of people. Thank you
EV
Eze Victor
11/16/24
To start the dropshipping
Date of experience: November 16, 2024
GE
Gamitha Eranda
11/15/24
So far there was no issues.
Date of experience: November 15, 2024
МП
Михаил Пасько
11/15/24
It is very easy to add new bank to Payoneer
I was trying to add new bank because my privatBank was blocked. I asked it to Payoneer team, they solve this isusse in a short time.
- See if Payoneer fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Payoneer?
Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…
Invoice payment is a crucial feature of any software system that is designed to simplify the billing process and enhance overall efficiency.…
Payment made with a portable electronic device such as a tablet or cell phone for a product or service is known as Mobile payment. Mobile pa…
Multiple Currency Processing is a software feature that allows users to transact and record payments in currencies other than their own dome…
Point of Sale (PoS) transactions are electronic payments made by customers for goods or services at a physical retail location. This feature…
Recurring billing is a software feature that allows businesses to set up automated, recurring payments for their products or services. With…
Saved cards, also known as stored payment methods, are a convenient feature found in various software applications that allow users to secur…
Payoneer security and data handling
Key compliance certifications and security features for IT and security teams evaluating Payoneer.
Certifications
Security features
Developer & data
Alternatives to Payoneer
Payoneer Customers
Amazon
Wish
Lazada
Rakuten
Cdiscount
Payoneer Support Options
Frequently Asked Questions About Payoneer
Common questions buyers ask before choosing Payoneer.
Payoneer is a Payment Gateway Software. Payoneer offers Invoice Payment, PoS Transactions, Multiple Currency Processing, Recurring Billing, Saved Cards and many more functionalities.
Payoneer is a strong fit if: You are a freelancer or eCommerce merchant seeking simple, streamlined payment setup.; Your finance or payment team values responsive, efficient customer support.. Consider alternatives if: Your business requires extensive multilingual customer support beyond English.; You are highly sensitive to transaction fees and need the lowest-cost option..
Buyers commonly note the following limitations of Payoneer: Relatively high fees compared to some competitors; Limited customer support availability in languages other than English; Limited live chat support hours.
Some top alternatives to Payoneer includes Global Payments, Checkout.com, PayPal, Instamojo and Maxpay.
Payoneer offers Quotation Based pricing model
The starting price is not disclosed by Payoneer. You can visit Payoneer pricing page to get the latest pricing.
Ready to try it?
Get started with Payoneer
Get connected with the team for a personalised demo.
Payment Gateway Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
