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Troops - New SaaS Software

Troops Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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Troops Reviews & Ratings

4.48

Very Good

Based on 300 ratings & 330 reviews

Are you using Troops?

Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 161-170 out of 330

AU

Anonymous User

05/13/20

5 out of 5

"Troops helps AEs get away with never updating Salesforce on their own!"

What do you like best about Troops? I love that Troops helps me keep my data clean on a regular basis by reminding me to log calls, update notes, and update my close dates.

AU

Anonymous User

05/13/20

4 out of 5

"Good Platform"

What do you like best about Troops? Ease of combinging salesforce with slack for me What do you dislike about Troops?

AU

Anonymous User

05/13/20

2.5 out of 5

"Seems fine"

What do you like best about Troops? I get updates in slack if I need to fill out more info. What do you dislike about Troops?

AU

Anonymous User

05/13/20

2.5 out of 5

"Seems fine"

What do you like best about Troops? I get updates in slack if I need to fill out more info. What do you dislike about Troops?

AU

Anonymous User

05/13/20

4 out of 5

"Troops is Good"

What do you like best about Troops? Ease of use in Slack. I can update SFDC easily What do you dislike about Troops?

EL

Ellie L

02/24/20

5 out of 5

"Troops Celebrations Rock!"

What do you like best about Troops? We love using Troops for Slack integration! What do you dislike about Troops?

SD

Stephen D

02/14/20

5 out of 5

"Process Optimization Game Changer"

What do you like best about Troops? The ease of use to setup workflows and the best in class Salesforce <> Slack integration. It’s not only easier, but in many cases more useful, to create workflows in Troops rather than Salesforce natively.

AU

Anonymous User

02/06/20

4.5 out of 5

"Great tool for automating work"

What do you like best about Troops? Love the slack integration with troops ! What do you dislike about Troops?

AU

Anonymous User

02/04/20

5 out of 5

"Troops is a game changer."

What do you like best about Troops? As a sales rep, logging account activity in Salesforce can be a pain...so I wasn't disciplined about it. Troops provides a clean UX that allows me to log and access account information quickly, ultimately allowing me to run a tighter sales process.

LM

Liz M

02/02/20

5 out of 5

"Stay in the know"

What do you like best about Troops? Troops' Slack notifications allow me to stay on top of everything in real time. I check my email intermittently throughout the day so when my team sources a new opp or we close a deal above a certain ARR minimum, I'm able to react immediately or in between meetings.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].