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Troops - New SaaS Software

Troops Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Troops Reviews & Ratings

4.5

Very Good

Based on 341 ratings & 330 reviews

Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Troops serves as a central nervous system for businesses, integrating seamlessly with Salesforce and Slack to enhance CRM management. Its focus on streamlining workflows and improving data accuracy makes it a valuable tool for sales teams.Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 151-160 out of 330

JT

Jackson T

05/14/20

5 out of 5

"Great Resource!"

What do you like best about Troops? I like how it can automatically send updates to my SDRs, and holds them accountable with reminders on making sure they update their events and opportunities for the AEs

AU

Anonymous User

05/14/20

5 out of 5

"Troops make the "work" of Sales seamless!"

What do you like best about Troops? I love that I can use Troops to move opportunities along without having to leave the Slack pane. What do you dislike about Troops?

AU

Anonymous User

05/14/20

5 out of 5

"Very helpful for Sales Activity"

What do you like best about Troops? I like that troops alerts me to complete sales activity. I especially like the integration with SF and Slack. I love the ability to log calls directly from Slack.

TC

Teddy C

05/14/20

5 out of 5

"Great extension of CRM capabilities"

What do you like best about Troops? Troops has made our CRM experience much more approachable for the entire org by surfacing timely information in the right places to the right people. We have several hooks set up that ping various Slack channels when actions happen like a new deal is signed, new account created, closed lost deal status.

AU

Anonymous User

05/14/20

5 out of 5

"DTC Healthcare Co Using acrossSeveral Departments"

What do you like best about Troops? The setup is very simple, for starters. The flexibility is great, and if you've ever complained about SFDC load times you'll love the ability to change fields right in Slack. Top notch team, great customer service.

AU

Anonymous User

05/14/20

5 out of 5

"good product"

What do you like best about Troops? so easy to use. don't even realize i am using it because of the slack integration What do you dislike about Troops?

AU

Anonymous User

05/14/20

5 out of 5

"really helpful!"

What do you like best about Troops? nice integration with slack and Salesforce What do you dislike about Troops?

HR

Hunter R

05/14/20

5 out of 5

"Troops +++"

What do you like best about Troops? How easy it is to organize my Saleforce information and how it supports my productivity. What do you dislike about Troops?

MA

Maya A

05/14/20

5 out of 5

"Former administrator. Most helpful for programming alerts/reminders for a busy sales team!"

What do you like best about Troops? Setting automated reminders to update salesforce records. We have a sales team that consistently needs reminding and have incentives tied to having data up to date. Troops helped us train repeat offenders by giving them an easier way to receive these alerts, vs using traditional emails. The ability to make updates without navigating from Slack also helps increase productivity within out sales team. Very happy with this product.

AU

Anonymous User

05/13/20

4.5 out of 5

"Troops has increased transparency, collaboration, and workflow ease for our team."

What do you like best about Troops? I appreciate the automations and the widget in Slack. What do you dislike about Troops?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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