Troops Reviews in September 2026: User Ratings, Pros & Cons
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Troops Reviews & Ratings
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Spotsaas Editor’s POV
Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more
Troops pros and cons
CRM integration
Workflow streamlining
Improves data accuracy
Enhances team collaboration
Requires setup for integration
May have a learning curve
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Showing 171-180 out of 330
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Michael B
01/29/20
"Wonderful tool to achieve sales ops excellence at scale"
What do you like best about Troops? Loved to be able to update SFDC fields directly from Slack & the automated Slack alerts. What do you dislike about Troops?
AN
Adam N
01/29/20
"Troops keeps my team aligned, without requiring more work"
What do you like best about Troops? Nine months ago, I saw a bunch of easy-to-solve problems within our customer organization. We were struggling to share information in actionable ways which was leading to challenges with coordination. Troops was a no-brainer for us to bring in to help dramatically up-level past these communication hiccups.
YS
Yashwant S
01/25/20
"Good tool to ease"
What do you like best about Troops? reporting is best thing I like, user friendly, easy to use. What do you dislike about Troops?
AU
Anonymous User
01/24/20
"Troops is a total life saver"
What do you like best about Troops? As a sales rep, Troops makes managing my day to day easier in a fully automated manner. When I open Slack, I have full visibility into which accounts I should target today based on factors/segments that I determined important to my sales process. These alerts are sent to a Slack channel, which is where I start my day. Next, Troops sends me alerts when opportunities are won and lost, when changes happen to my accounts, and when I need to update my ...
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CK
Christopher K
01/24/20
"Easy to Use"
What do you like best about Troops? Troops is easy to use and extremely helpful! I am alerted each time a sales case comes in and I can complete it in a timely fashion.
AU
Anonymous User
01/24/20
"Troops Review"
What do you like best about Troops? I love the integrations with slack and SFDC What do you dislike about Troops?
AU
Anonymous User
01/23/20
"Troops for Inbound Leads"
What do you like best about Troops? The layout is user friendly and clear with the information needed What do you dislike about Troops?
AU
Anonymous User
01/23/20
"Great tool to keep track on activities"
What do you like best about Troops? Integrating with tools like slack etc. That help my daily workflow What do you dislike about Troops?
AU
Anonymous User
01/23/20
"Very useful to stay on top of things!"
What do you like best about Troops? I like the reminders that we use as a slack integration. It keeps me alerted to urgent items and reminds me to follow up on them.
AU
Anonymous User
01/23/20
"Using Troops"
What do you like best about Troops? I like the notifications and integration with Slack. Makes it very easy! What do you dislike about Troops?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].