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Troops - New SaaS Software

Troops Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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Troops Reviews & Ratings

4.48

Very Good

Based on 300 ratings & 330 reviews

Are you using Troops?

Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 111-120 out of 330

AU

Anonymous User

05/14/20

3.5 out of 5

"Troops is helpful for progressing Opportunities without having to go into Salesforce"

What do you like best about Troops? That Troops lives within Slack. This is helpful because that's where I spend a majority of the day. I value that Troops let's me know certain things like when an accounts renewal is approaching or that a deal has gone x amount of days without activity.

AU

Anonymous User

05/14/20

3.5 out of 5

"good automation/reminders"

What do you like best about Troops? helpful reminders to stay on top of administrative work What do you dislike about Troops?

NS

Nathan S

05/14/20

3.5 out of 5

"Annoying notifications but necessary!"

What do you like best about Troops? Being notified of next steps and reminders for sending updates to prospects. What do you dislike about Troops?

AU

Anonymous User

05/14/20

2.5 out of 5

"Its been fine"

What do you like best about Troops? Alerts are helpful when linked to Slack but oh well. What do you dislike about Troops?

AU

Anonymous User

05/14/20

3 out of 5

"Helpful for increased transparency and fun"

What do you like best about Troops? Surfacing Salesforce activities in Slack without having to go back and forth What do you dislike about Troops?

AU

Anonymous User

05/14/20

3 out of 5

"It tends to ping me a lot"

What do you like best about Troops? It keeps me organized, and gives me instant notifications. What do you dislike about Troops?

AU

Anonymous User

05/14/20

2.5 out of 5

"Its been fine"

What do you like best about Troops? Alerts are helpful when linked to Slack but oh well. What do you dislike about Troops?

AU

Anonymous User

05/14/20

3 out of 5

"It tends to ping me a lot"

What do you like best about Troops? It keeps me organized, and gives me instant notifications. What do you dislike about Troops?

AU

Anonymous User

05/14/20

3 out of 5

"Helpful for increased transparency and fun"

What do you like best about Troops? Surfacing Salesforce activities in Slack without having to go back and forth What do you dislike about Troops?

AU

Anonymous User

05/14/20

4.5 out of 5

"Easy to use!"

What do you like best about Troops? Easy way to use Salesforce directly from Slack! I can update any salesforce record without ever leaving Slack. Key sales milestones come through to keep me informed and up to date on my accounts/opportunities.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].