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Troops - New SaaS Software

Troops Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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Troops Reviews & Ratings

4.48

Very Good

Based on 300 ratings & 330 reviews

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Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 101-110 out of 330

AU

Anonymous User

05/15/20

5 out of 5

"organinization and team success!"

What do you like best about Troops? Troops helps keep me on task and organized What do you dislike about Troops?

AU

Anonymous User

05/15/20

5 out of 5

"awesome at managing salesforce hygiene"

What do you like best about Troops? I really love the slack integration --- makes it easy to update things in salesforce without logging on to salesforce What do you dislike about Troops?

AU

Anonymous User

05/15/20

5 out of 5

"Great SF slack integration"

What do you like best about Troops? I like getting updates and reminders about account milestones and being able to update notes within Slack What do you dislike about Troops?

AM

Ana Marta A

05/15/20

5 out of 5

"Troops helps me keeping everything organised and on track during a hectic day."

What do you like best about Troops? The fact that I can update everything in seconds without opening more tabs and put a lot of concentration on it. What do you dislike about Troops?

JZ

Jay Z

05/14/20

4 out of 5

"Troops has been extremely helpful in keeping the key indicators top of mind for our sales floor."

What do you like best about Troops? It's integration with Slack to ensure our whole team stays up to date on performance and key metrics. What do you dislike about Troops?

DH

Danielle H

05/14/20

4 out of 5

"Troops Review"

What do you like best about Troops? I like the slack integration feature best. What do you dislike about Troops?

AU

Anonymous User

05/14/20

4 out of 5

"Great sales tool and Slack integration!"

What do you like best about Troops? My Open Opportunities notifications to remind me to update my opportunities What do you dislike about Troops?

AU

Anonymous User

05/14/20

4 out of 5

"My review"

What do you like best about Troops? that it's prompting me in near real-time and I don't have to remember to log my activity at the end of the day. What do you dislike about Troops?

WL

Wilson L

05/14/20

3.5 out of 5

"Making SFDC Updates more easily"

What do you like best about Troops? I like that i dont have to go to Salesforce to update my opps and log my calls. As someone who thrives on shortcuts, i like being able to easily use a hotkey in Slack to update everything.

AU

Anonymous User

05/14/20

3.5 out of 5

"troops review"

What do you like best about Troops? i like the integration with slack throughout multiple channels What do you dislike about Troops?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].