8.2
SpotScore

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons
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Tripleseat Reviews & Ratings
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Spotsaas Editor’s POV
Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more
Tripleseat pros and cons
User-friendly interface that simplifies event management tasks, even for non-technical users.
Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.
Speeds up client communication and response times with customizable email templates and centralized messaging.
Email communication issues, with messages sometimes landing in spam or being confusing for clients.
Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
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Showing 231-240 out of 330
DA
Dana A
01/19/17
"Gather is awesome!"
What do you like best about Tripleseat? It is so user friendly! Chef's love it, Managers love it as do servers. The updates sent to everyone in the morning prevent the question of is there a party tonight? How many ppl? When? Etc. All that information is at each and every sinlge persons fingers tips either via their phones or lap tops. What do you dislike about Tripleseat? I wish I knew!! I think the only confusong part is the financials, our accounting team isn't on board with putting the ...
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AU
Anonymous User
01/19/17
"Wonderful event venue management software!"
What do you like best about Tripleseat? This software has allowed us to streamline our event booking process exponentially. Love having the at-a-glance functionality to the calendar as a whole. What do you dislike about Tripleseat? Would love a separate portal for scheduling tours vs. booking. Most of the time, people want to look before they book. What problems is Tripleseat solving and how is that benefiting you? We see our time spent managing booking from initial contact to contract ...
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DW
Deanna W
01/19/17
"Gather for catering "
What do you like best about Tripleseat? Gather has been so helpful in streamlining our order creation/invoicing/client response time. What do you dislike about Tripleseat? We wish it was simple to integrate the invoices into quickbooks and to adjust orders via cell phone. Recommendations to others considering Tripleseat: Try it out! It is so simple to use and I can't imagine it not being useful to your business. We looked around at other software and though that most seemed dated and ...
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MH
Mandi H
01/19/17
"Great toll for booking!"
What do you like best about Tripleseat? I like the ease of the software. It is pretty self explanatory and anything I have not figured out on my own has been promptly addressed by my Gatrher rep or the support team. What do you dislike about Tripleseat? I cannot make multiple proposal options on the same event. I have had to create separate events in order to give clients options. What problems is Tripleseat solving and how is that benefiting you? This is streamlining the process and ...
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OA
Odessa A
01/19/17
"Highly Recommend"
What do you like best about Tripleseat? The entire can team can see the parties booked. The communication is so flawless and transparent that our guest satisfaction is extremely high. I also really appreciate the real time updates so if a client needs to adjust anything everyone knows asap!! What do you dislike about Tripleseat? The administrator feature should be a little easier to access. What problems is Tripleseat solving and how is that benefiting you? We really have not had any issues ...
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CS
Chris S
01/19/17
"Has made my life so much easier!!!"
What do you like best about Tripleseat? The Gather website and app have made our party planning and execution a breeze. I thought we had it down before, but Gather took it to another level. The reports make forecasting sales so much simpler. What do you dislike about Tripleseat? The only thing I would say that I would like to change is when doing a quick view of an event I would like to be able to see the subtotal of the sales and not the total including tax and gratuity. Recommendations to ...
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MA
Matt A
01/19/17
"My silent partner! "
What do you like best about Tripleseat? Honestly... I could not be happier with Gather. I love the prompt response time of the team to most. What do you dislike about Tripleseat? I wish the mobile app was able to modify the BEO Recommendations to others considering Tripleseat: There is no way pur restaurant could be any where near this successful without Gather! I can not say enough great things about Alex and his team! What problems is Tripleseat solving and how is that benefiting you? Too ...
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KF
Kyle F
01/19/17
"How Gather helps Balena create great experiences. "
What do you like best about Tripleseat? I love how Gather allows my management staff to access a single portal of information from anywhere, at any time and execute events from the multiple layers of metrics Gather provides. What do you dislike about Tripleseat? I used to get frustrated with the lack of access from different devices but Gather resolved that challenge with their app. Now I can access Gather from the beach in Mexico with one hand while I balance my margarita in the ...
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AU
Anonymous User
01/19/17
"Easy and Effective. "
What do you like best about Tripleseat? That it is super easy to use and understand. What do you dislike about Tripleseat? I wish there was a better option when sending clients receipts. What problems is Tripleseat solving and how is that benefiting you? It allows everyone access to what's happening in the company, keeping everyone on the same page.
DB
David B
01/19/17
"Gather Makes Your Life Easier!"
What do you like best about Tripleseat? It helps keep our private events organized and keeps our entire team on the same page. What do you dislike about Tripleseat? Nothing. Gather is very well thought out and is VERY user-friendly. What problems is Tripleseat solving and how is that benefiting you? Organization, communication. It also is a great look from the customer's point of view.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].