Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

"Great product"

What do you like best about Tripleseat? The ease of use and ability to communicate to an entire management team with out having to email or text or call. Everything is in one easy place and can log on to see the information from home or on the phone. What do you dislike about Tripleseat? I have not found much of anything to dislike. Recommendations to others considering Tripleseat: Do it. Life is so much easier and there is much less conflicts departmentally. What problems is Tripleseat ...

"Saint Arnold Brewing Company"

What do you like best about Tripleseat? The calendar and menu management tools help me make sure me and my team are all on the same page. What do you dislike about Tripleseat? The app makes it difficult to look up bookings more than 2 weeks out and does not offer any editing options, so it is usually just easier to not use the app. Recommendations to others considering Tripleseat: This tool is extremely useful for the private events industry. If you have to manage multiple rooms, this is ...

"My experience with Gather"

What do you like best about Tripleseat? I love how user-friendly the platform is! Customer service is always fantastic - the platform makes it easy to translate what the client wants to me, my servers and my chef team. What do you dislike about Tripleseat? I don't like that the platform is not accepted by all emails. It goes to spam quite often. What problems is Tripleseat solving and how is that benefiting you? Translating the menu in a way that is easy for my client and my chef team to ...

"Easy to use software - would recommend to anyone"

What do you like best about Tripleseat? Ease of use for both me and my clients. Compared to any other software we've used in the past, this is by far the cleanest and most user friendly. What do you dislike about Tripleseat? Gather will occassionally not work for me like usual, but these lags in the system or bugs are generally cleared up quickly, and the support team is quick to respond. The phone app doesn't allow me to edit details or pull up all the information I need always, so I'd ...

"Gather for events"

What do you like best about Tripleseat? Gather keeps track of all events and communication; things do not get lost. What do you dislike about Tripleseat? When editing messages, it doesn't work as if you were in word. You have to click in a section above and then go back. Recommendations to others considering Tripleseat: Gather is easy to use and is great when there are multiple people who need to know what's going on. What problems is Tripleseat solving and how is that benefiting you? We ...

"I LOVE GATHER"

What do you like best about Tripleseat? Gather has made my day to day life so much easier. I work more efficiently, stay better organized, and give the client a better experience. What do you dislike about Tripleseat? The only negative feedback I have is the inability to copy multiple people in a message or hit reply all. Often times with my clients there are multiple people involved in the planning process. It would nice if there could be some sort of group messaging or communication What ...

"Gather is awesome!"

What do you like best about Tripleseat? Makes communication with clients and your team member easy and organized. What do you dislike about Tripleseat? Being able to break up invoices into separate categories. Recommendations to others considering Tripleseat: Gather changes the game. This software will help you stay organized, respond to clients faster, increase sales, and track past/current/future events. What problems is Tripleseat solving and how is that benefiting you? Staying organized ...

"Making my job so much easier!"

What do you like best about Tripleseat? Organization is key when handling private events for two, very busy restaurants. Gather has all of my information in one place and makes our contracts, credit card authorizations, and customer e-mails look extremely professional. I love the customization! What do you dislike about Tripleseat? I wish there was a way to transfer Gather bookings into OpenTable. I have to transfer all of my Gather bookings into OpenTable one by one since the restaurant ...

"Amazing digital platform, so efficient!!!"

What do you like best about Tripleseat? That I can do everything from first response to a lead to taking payment online, all in one system!!! And I have to mention, they have THE BEST CUSTOMER SERVICE I have ever experienced! Leigh is AMAZING!!!! What do you dislike about Tripleseat? There is nothing that I don't like about Gather. I luv Gather! Recommendations to others considering Tripleseat: It is so worth it!!! What problems is Tripleseat solving and how is that benefiting you? The time ...

"Gather"

What do you like best about Tripleseat? I like the ongoing technical support as well as having all documents neatly packaged. What do you dislike about Tripleseat? At this time, there really has been nothing that I dislike about Gather. What problems is Tripleseat solving and how is that benefiting you? We are able as a whole company be able to communicate better with the website.