Question 1

How does Track-It handle IT asset management?

Accepted Answer

Yes, Track-It includes integrated IT asset management features alongside its help desk capabilities. This can help you keep track of your assets while managing support tickets effectively.

Question 2

What kind of pricing can we expect with Track-It?

Accepted Answer

Since Track-It has quotation-based pricing, the cost will depend on your specific needs and the number of users. It's best to reach out to them directly for a customized quote based on your requirements.

Question 3

What roles typically use Track-It?

Accepted Answer

Track-It is commonly used by IT Managers, Help Desk Technicians, and System Administrators. These roles typically benefit the most from its features focused on IT management and support.

Question 4

What deployment options does Track-It offer?

Accepted Answer

Track-It is available as a SaaS/Web/Cloud solution, so you won’t need to worry about on-premise installation. This setup can make it easier to access and manage from anywhere.

Question 5

Can Track-It support a growing business?

Accepted Answer

Track-It is designed for small to medium-sized businesses and can support companies with up to 500 employees. If your business grows within that range, it should still be a suitable option.

Track It discussions

Discussions

How does Track-It handle IT asset management?

What kind of pricing can we expect with Track-It?

What roles typically use Track-It?

What deployment options does Track-It offer?

Can Track-It support a growing business?