9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 971-980 out of 1243
UI
User in Education Management
10/15/19
"Sleek & Simple"
What do you like best? toast is a great platform that i strongly believe every restaurant should use. it is user friendly and easy to learn; this was the software used at the first restaurant i served at and is my favorite thus far. it allows for effective communication between FOH and BOH staff. the aesthetics are clean, simple, and easy to understand unlike other restaurant systems that are cluttered and disorganized. i miss my first serving job solely because of this system that was used.
AI
Administrator in Retail
10/15/19
"Love it"
What do you like best? I love that you can put your menus and table arrangements on there. The employees are able to clock in and we can track their hours
UI
User in Restaurants
10/10/19
"Toast Review"
What do you like best? It was easy to learn the basics and overall easy to use the design and set-up were visually appealing.
UI
User in Restaurants
10/08/19
"Easy to use, not easy to learn. "
What do you like best? Toast works well and it's very customizable. Once you get the hang of it, it is really easy.
A
Amanda
10/04/19
Gratitude
They are very friendly and very helpful
R
Rory
10/03/19
We went from Square to Toast
We went from Square to Toast and never looked back. Toast is an extremely powerful tool that has streamlined our process from FOH to BOH. Kitchen can now seamlessly communicate with servers and our turn time has been cut in half. Reporting is also awesome. Best single decision we have made.
GB
Gaslight Brewhouse, Oxford Ohio
10/03/19
Setup and Go!
The implementation was solid and if you have a restaurant background this is a very easy transition. The great thing about Toast is they are able to help and guide you and no matter your experience level. The hands on Toast support is fantastic and allows you to sure up any loose ends while they are in the building and after you go live. The functionality is crazy cool and very straight forward. My favorite part is the ease of fixing, programming or making changes and on the fly. You can ...
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JW
Jayelynn W
10/02/19
"Worth Every Penny!"
What do you like best? This helped improve our efficiency at work tremendously. Not only is the functionality simple and easy to learn / train staff on, but they offer handheld devices that fit in your back pocket / server apron which allows me to carry more glasses in my hands. Customer service is always very responsive plus they have an online "university" with tips and videos to help solve your problem even faster.
S
Stephanie
10/01/19
Easier All Around
Easier to read, faster for kitchen to expedite, more efficient for guest and the server.
C
Cameal
09/29/19
Great Customer service
Knowledgeable staff, very helpful and always friendly!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].