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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 941-950 out of 1243

BS

Brick Shack Pizza

01/23/20

4 out of 5

Overall

Overall, our experience with Toast Capital was great. They processed our application quickly. Whenever we spoke with someone at Toast Capital on the phone, the representative was knowledgeable, friendly, and willing to help. Also, once the application was process, the fund were made available very quickly. I think the whole process took only 7 business days. The only area that can use some improvement, in my opinion, is the ease of getting a live person to speak with. I had to call and ...

Read more

SC

San Chez Bistro

01/23/20

1 out of 5

It has so many errors in shared…

It has so many errors in shared business payroll. I have experienced multiple financial errors with this situation. Very slow to respond to issues Training was very poor. Still not trained on the extra's available to HR. 9 months later, no support.

B3

Bistro 307

01/23/20

1 out of 5

Needs personal attention

Date of experience: January 24, 2020

PM

Pizza Mill

01/23/20

4 out of 5

We love our online ordering through…

We love our online ordering through toast!

TB

The Barn Fenton

01/23/20

1 out of 5

Worst payroll company of all time

Date of experience: January 24, 2020

SS

Silly Serrano

01/23/20

4 out of 5

Something changed on the desktop so the…

Something changed on the desktop so the formatting looks different now. I liked it better before. I don't know how to change it. Someone just said they can't click on the links. Can be glitchy.

ED

Ellen's Dallas

01/23/20

4 out of 5

We don't use it at our current local

We don't use it at our current local. But we are extremely happy with all the services that Toast provides.

PD

Pocket Deli

01/23/20

1 out of 5

We do not use Toast for Online Ordering…

We do not use Toast for Online Ordering and in fact didn't know this service was available.

BB

Bluffton Brauhaus

01/23/20

5 out of 5

Toast POS as well as payroll provide…

Toast POS as well as payroll provide excellent service and support.

PE

Po-Boy Express - Alexandria

01/23/20

5 out of 5

The best system in the market

Date of experience: January 24, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].