9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 891-900 out of 1243
D
Deadsexi93
01/25/20
customer service is great if I had 1…
customer service is great if I had 1 negative I would say they nickel and dime a bit , I do like them alot
JS
Jay Scaletta
01/25/20
Love Toast
I love the system and all that it offers. I rely on the system to give me up to the minute data on our daily operations. I’m frustrated with some components of the system and will be contacting Toast in the next couple days to get better insight on the components that I’m unfamiliar with. One area that I struggle with is the chat area of Toast Central/Support. When it’s crazy busy, I don’t have time to chat with someone, and prefer to actually talk to a person. It’s a little infuriating to ...
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IM
Il Molo, Victory Point
01/25/20
Been in the restaurant business for…40 years
Been in the restaurant business for over 40 years. At Il Molo we have replaced our POS from micros to Toast and our other location Victory Point from posi to Toast it was the best decision that we made. Very easy for the servers to learn or accountants have access to any reports. Paula Carbeou, and her team are always checking to make sure we are satisfied with the product and the service
SJ
Skyway Jack's
01/25/20
The customer service is excellent
The customer service is excellent. For the last 4 years I have had nothing but great customer service from the all the people of toast. Further more the system is easy to work and very user friendly. The price is excellent compared to all the other systems .
SM
Stone Mill Bakery - Greenspring
01/25/20
Having great experience with this…
Having great experience with this system . What I love most is that as a 20+ year owner, the ease of the system is as accessible for me at 64 years old as it is for my 28 year old GM
SR
Split Rock Burgers & Brews
01/24/20
98 times out of 100 the person on the…
98 times out of 100 the person on the other end of the phone is AMAZING
RS
Ruby Sunshine - Chattanooga
01/24/20
Great program
Date of experience: January 25, 2020
P
PAUL
01/24/20
Love the on-line ordering.
I do love the on-line but I do wish we have more options and futers to add catering and delay larger orders.
EK
Ed’s Kitchen
01/24/20
Very happy.
Very happy. Very convenient, saves time.
BO
Bernie O's Pizza
01/24/20
Failed to pay taxes on time
We discovered Toast Payroll failed to pay our December state withholding tax on time and when we called support, there was nobody we could speak with immediately. No cool.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].