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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 901-910 out of 1243

A&

A & P Bar

01/24/20

4 out of 5

NY loan

Working with a new product was challenging as the process was unclear and frustrating as the team didn't seem to know what should be happening and when. That said some of the staff were incredibly patient and helpful. Sure it will work much better when the kinks are worked out.

PP

PJ's Pizzeria

01/24/20

4 out of 5

I like it

Everything functions well. And it's easy to use. My only issue is customers regularly make nonsensical edits, and attempt to comment things into the order instead of adding items to avoid being charged

SP

Souffles, Plum Island Coffee Roasters, Commune -

01/24/20

1 out of 5

Too difficult to manage from the POS

Too difficult to manage from the POS. Customers have multiple cards - loyalty and then receive gift cards and want to blend them. Impossible to do from POS. "I have to go upstairs and do it on my desktop" is my repsonse. Create managment from the tablet by letting us slide the card(s) (instead of typing in the number(s)) so we can easily help our customers.

R

Ralph

01/23/20

5 out of 5

good support

good support, product still needs some UI/UX tweaking but assume that will be addressed over time

AR

Adelmo's Ristorante

01/23/20

5 out of 5

Whole process was very simple

Whole process was very simple. Answer a few questions . Would do it again.

CS

Chiguacle Sabor Ancestral de Mexico

01/23/20

5 out of 5

Keeps improving

Date of experience: January 24, 2020

PI

Pie in the Sky - MD

01/23/20

5 out of 5

Best pizza,in baltimore

Date of experience: January 24, 2020

PK

Prerogative Kitchen

01/23/20

5 out of 5

It's easy

It's easy, simple, and easy to update from anywhere.

WH

White House Pizza & Pub - 2404 West Highway 31

01/23/20

1 out of 5

Issues

Issues, issues,issues

2S

2nd Street Bistro

01/23/20

5 out of 5

Jesse was awesome

Date of experience: January 24, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].