9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 881-890 out of 1243
LR
La Reyna Authentic Mexican Cuisine
01/30/20
Handhelds never have worked!
We bought two handhelds when we first opened our restaurant... During the first year of operations we had to request Toast to change them in 3 different times... It’s already been a year now and the handhelds are out of warranty and we still are having issues with the equipment and Toast expects me to buy new ones! Toast is offering us 75% discount (why should I have to pay for new equipment when they have always been faulty$
DG
David Glatt
01/30/20
Toast is great!
Simple to use & responsive support staff.
BB
Butterhorn Bakery & Cafe
01/30/20
Very easy to navigate!!
Very easy to navigate!! The software is very easy to use, incredibly efficient in our restaurant, and has increased server tips given the customizeable suggested gratuity options. So glad we made the switch, especially with how helpful Toast Support is. 100% recommend!!!
F-
Firecakes - Lincoln Park
01/30/20
Issues with future orders
Since we are a bakery, vs made-to-order restaurant, many orders are done day(s) in advance to secure certain products. If we have already sold out of an item on the day the order is placed, it is out of stock and not available for any future orders. We bake fresh every morning, and we miss out on orders! Please help....
BS
Buttermilk Sky Pie Shop - Johnson City
01/30/20
Helped me immediately!
Date of experience: January 31, 2020
JA
Jeff Abels
01/28/20
Worry Free
We have had a great experience using the on line ordering for the past 2 years. Our customers love it, and they know when the stop up to pick up they can come to the 2nd window and not need to stand in line.
QB
Quadrant Book Mart
01/27/20
Great product and customer service
Date of experience: January 28, 2020
PH
Pounders Hawaiian Grill
01/27/20
Definitely needing some improvement in…
Definitely needing some improvement in areas. One issue I've tried to get fixed is initially, a customer is given the option to place their order more than 24 hours in advance but the system will only accept an order for less than 24 hours past the current time. The problem is a customer has now wasted time putting in what they wanted and all the payment info to be told afterward that they cant place their order yet. If the system will not accept their order because its too far out, than ...
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R-
Ronzio - Warwick
01/26/20
Love toast and tech support is…
Love toast and tech support is phenomenal
TD
The Diner - Washington DC
01/26/20
Need better security measures to curb…
Need better security measures to curb fraudulent online orders.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].