9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
Add to compare
Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
Filter results
Sort by :
Showing 841-850 out of 1243
GB
Gus Barbosa
05/31/20
5 stars for the software
5 stars for the software, hardware 1 star. Card readers on hand held units are horrible, they break after a while and Toast doesn’t realce them and stand behind their product. This needs to change, if the card readers go bad they should be replaced at no charge. We pay enough monthly to have that warrantied. Call me anytime. Gus Barbosa 512-593-9654
J
Joe
05/31/20
toast dose a great job
Date of experience: June 01, 2020
C
Charlie
05/31/20
Great service
Date of experience: June 01, 2020
CW
Connie Watt
05/31/20
This a very thorough,easy to use…
This a very thorough,easy to use system. I would highly recommend it to any restaurant.
T
Tina
05/31/20
Customer service is always patient
Customer service is always patient, thorough and friendly
E
Erica
05/31/20
Highly recommend Toast
Toast reps are always there immediately when we need them. Their system works great for us. We are very happy using Toast. We reviewed other pos systems that were much higher priced and chose Toast and they fit outlr needs perfectly.
E
ED
05/31/20
Great product
Great product, service support very helpful.
L
Leah
05/31/20
Awful customer service.
The customer service is the absolute worst. Took a month to close my account and who knows how many hours I spent on the phone trying to do so. I even had to stop payment via my bank since they kept trying to charge me. The beginning of this year it took over a month to get new hardware shipped correctly resulting in me losing thousands of dollars (The handheld credit readers constantly break or quit working). Toast fired my area rep without notice and he had a $500 credit he was going to ...
Read more
M
Mike
05/31/20
A few things on our POS system are…
A few things on our POS system are confusing and we don’t always find immediate solutions.
B
Brent
05/31/20
Your support was great before civid-19…
Your support was great before civid-19 , Now I can't get any support or answers to my questions. I've spoken three times to supply trying to get contacless payment for my stores as the current situation required that we offer that. I've signed a contract for purchase but have yet to receive the items I've paid for. And it seems like your company outsourced the support, when you should have doubled down and invested in your current staff just like we've had to do in our restaurants. Our ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].