9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 851-860 out of 1243
S
Shannon
05/31/20
We did not have a good experience AGAIN
We did not have a good experience from the time we signed the documents until install was complete and we are STILL missing equipment and no response from Brett Lang our sales rep, which our installer even spoke to about the issue. HORRIBLE EXPERIENCE AGAIN!
M
Mike
05/31/20
A few things on our POS system are…
A few things on our POS system are confusing and we don’t always find immediate solutions.
MD
Moon Das
05/20/20
Happy with your products and services
Happy with your products and services. I did appreciate the 5-star rating and reviews
LM
LierinAshley Morris
05/14/20
Horrible Customer service!
I have been contacting toast since mid april. The "team" I was assigned never called back. I've called multiple times and told representative the issue, asking for a new team, anyone at all really. I was told I would get a call. Now whenever I call from our business line it goes straight to voicemail. I cant get anyone to call me back or email. Horrible customer service. Should I assume the product is also a piece of crap because the customer representative's are??
D
David
04/11/20
This company sells their client’s customer email
This company sells their client’s customer’s emails. Within 24 hours of signing up my email was flooded with spam email. 10-20 every 24 hours.If you value your customers do not use this service.
M
Mkirk
03/26/20
This company is garbage
This company is garbage. Happy to take your money without providing customer service. They have no desire to resolve issues. They are just an entity designed to take money and that's all! And if there is a problem, good luck getting your money back
C-
Chicken-N-Spice - Shorewood
02/03/20
Called to buy a monitor
I called Toast over a week ago because we would like to buy a smaller KDS monitor and I was told my representative (who I have no clue who they are since Mike Fishman left) would call me so we can set up the purchase. I need a new monitor can’t the person who answers your phone take my very simple order.... I still need this ASAP.... please call me!!!
BS
Bourbon Street Pizza - North Webster
01/31/20
It’s hard to get full summary of labor…
It’s hard to get full summary of labor cost with salaries. Weekly comparisons from previous years is a little difficult. Menu needs work.
BS
Bourbon Street Pizza - North Webster
01/31/20
It’s hard to get full summary of labor…
It’s hard to get full summary of labor cost with salaries. Weekly comparisons from previous years is a little difficult. Menu needs work.
LF
Leo Fante
01/31/20
Great team work
Great team work
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].