9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 831-840 out of 1243
B
Beth
05/31/20
Toast has been immensely supportive…
Toast has been immensely supportive during a very difficult time for our business. Even before this I would've given Toast five stars, based on their customer service, specifically all the people who have helped me over the chat function.
J
Joe
05/31/20
I have gotten nothing but amazing…
I have gotten nothing but amazing customer service from Toast.
J
John
05/31/20
We have contacted Toast regarding…
We have contacted Toast regarding changes to the point of sale and modifier distribution. The POS problem is critical to us. The modifier problem is tolerable at the moment. Otherwise, it’s a good product and we are satisfied. Thank you
C
Curt
05/31/20
Customer support
I have been happy with the hardware component of Toast. As of the last 3-4 months, the quality of support has significantly declined. We have had to purchase some additional equipment (Another Toast tablet and a Toast contactless card reader) and it has taken weeks to get a response from the sales department. When we did get a response, we were informed that there have been significant staff reductions due to the COVID-19 pandemic. I understand that these are difficult times, but the last ...
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S
Sharon
05/31/20
We have been so grateful for the…
We have been so grateful for the dynamic updates happening to give us the tools we need as the current situation unfolds. Great job! We are using contactless payments and we love it. Especially given the short time frame, we have been impressed with the fast innovation.
L
Logan
05/31/20
Always progressing
Always progressing in building better and more user friendly software to equip restaurants to grow and succeed!
P
PAUL
05/31/20
president
great POS system
J
John
05/31/20
Great company
Helpful and reliable
C
customer
05/31/20
Easy to use
Easy to use, priced mid range but you pay for whT you get.
E
Ernie
05/31/20
Constantly updating
Constantly updating, Toast was very valuable in helping me get the Payroll Protection Loan.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].