9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 821-830 out of 1243
D
Douglas
05/31/20
I have a 15” monitor that I have been…
I have a 15” monitor that I have been waiting for, for close to 10 days. Now I’m told it is going to cost me, close to $1000.00 for the new one. I was emailed that it was going to be overnighted to me 6 days ago. I’m losing business at this point. This is unacceptable!
A&
A & P Bar
05/31/20
The functionality is great but we have…
The functionality is great but we have had a number of problems with the tech. Additionally the delay in depositing cash from the take the night before is frustrating. And I’d like to see separate deposits for sales tax which I requested in the past. The take out functionality is good but the page layout could be improved
F
Frank
05/31/20
equipment constantly breaks
Date of experience: June 01, 2020
M
Miguel
05/31/20
Miami Spice menus
Very helpful creating new menus for a Miami Spice promotion here in Miami
D
Douglas
05/31/20
I have a 15” monitor that I have been…
I have a 15” monitor that I have been waiting for, for close to 10 days. Now I’m told it is going to cost me, close to $1000.00 for the new one. I was emailed that it was going to be overnighted to me 6 days ago. I’m losing business at this point. This is unacceptable!
J
Jeanine
05/31/20
After using micros for 7 years and…
After using micros for 7 years and digital dining before that, Toast is far superior than I had ever imagined, I was nervous to change to a cloud base, but I am so glad I did, toast offers so much more, the customer service is great, patience and knowledgeable, it is user friendly. and they are constantly adding features, with the covid pandemic, we added online ordering right away, it was so easy to do. I have also started reading there blogs, it's great information on the i restaurant ...
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F
faith
05/31/20
Toast customer service remains…
Toast customer service remains excellent during challenging times. Yes the wait is a little longer then it used to be but with the ability to leave my number and wait for a call back I dont have a problem waiting
A
Alejandro
05/31/20
Great System from day one
Great System from day one Thanks toast!
S
Sam
05/31/20
Very user friendly for staff and…
Very user friendly for staff and managers alike.
S
Sparty
05/31/20
Nice interface
Nice interface, pretty straightforward, and excellent support.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].