9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 811-820 out of 1243
G
Gabriel
05/31/20
Excellent service!!!
Date of experience: June 01, 2020
J
Justin
05/31/20
Great system
Great system, staff loves it!
M
Michelle
05/31/20
Any time I have a problem(which is…
Any time I have a problem(which is rare) their customer service team responds within minutes and resolves the problem
R
Renzo
05/31/20
The best updated system in the market…
The best updated system in the market now, the easiest to manage and pretty much to anything , plus having the agent available in chat makes it feel secure .
M
MQP
05/31/20
Great system, Incredible Support and Innovation
Best of breed system. Great support. Continuous innovation. Couldn’t be happier w Toast.
M
Matthew
05/31/20
Business hasn’t been cleared to open…
Business hasn’t been cleared to open yet we’ve been charged monthly service fees twice. Thanks?
B
Brooke
05/31/20
System is easy to use and their…
System is easy to use and their customer service is amazing.
GB
Gus Barbosa
05/31/20
5 stars for the software
5 stars for the software, hardware 1 star. Card readers on hand held units are horrible, they break after a while and Toast doesn’t realce them and stand behind their product. This needs to change, if the card readers go bad they should be replaced at no charge. We pay enough monthly to have that warrantied. Call me anytime. Gus Barbosa 512-593-9654
A&
A & P Bar
05/31/20
The functionality is great but we have…
The functionality is great but we have had a number of problems with the tech. Additionally the delay in depositing cash from the take the night before is frustrating. And I’d like to see separate deposits for sales tax which I requested in the past. The take out functionality is good but the page layout could be improved
F
Frank
05/31/20
equipment constantly breaks
Date of experience: June 01, 2020
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].