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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 801-810 out of 1243

D

Don

05/31/20

5 out of 5

Good Service

Date of experience: June 01, 2020

S

Said

05/31/20

5 out of 5

The best friendly program for…great software for restaurant business

The best friendly program for restaurant business You run your transactions with closed eyes! Easy to set up transactions and do your duties in ease!

V

vlad

05/31/20

5 out of 5

Very good

Very good. Online ordering helped us a lot during the pandemic. Also like the user friendly interface. Easy to work on.

D

Dan

05/31/20

5 out of 5

Best pos

I think hour system is awesome.

D

Darlene

05/31/20

5 out of 5

Toast has been amazing!!

Toast has been amazing!!! Super tech support and awesome system!! Through the covid19 shut down they waved the monthly fee that was very generous of them to do and much appreciated! They swiftly assisted me in getting my online ordering and app up and going for deliveries too. Everyone says it's very easy to use. Could not be happier with my choice to use Toast!!! Thank you Thank you Thank you!!!!

CS

Christina Snyder

05/31/20

5 out of 5

I have experienced amazing customer…

I have experienced amazing customer service from toast employees! They have answered any and all questions quickly and accurately. Toast has also offered extra help during these trying times! Thank you so much for all of your help!

A

Accounting

05/31/20

5 out of 5

Simple

So easy to use and very organized.

F

Fernando

05/31/20

5 out of 5

Ease of use system.

Ease of use system. Good customer support. Needs a PLU # system. Something that about generates plus. PLUS currently have to be entered manually and system allows u to enter same plu twice. It shouldn’t allow that. PLU that is in use by another product should be flagged and say Plu is in use. Add a scheduling program that can use forecasted sales. Where u can enter desired labor percentages for front and back of house and it tells you what you can spend dependent on the forecasted sales you ...

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JB

Jonathan Beres

05/31/20

5 out of 5

Obviously the platform is not perfect

Obviously the platform is not perfect, but damn near. I would like to see a more transparent updated features request platform and beta request lists.

N

Nicole

05/31/20

5 out of 5

great customer service

great customer service, always helpful and polite. knowledgeable about their product. system very user friendly and easy to make adjustments quickly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].