9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 781-790 out of 1243
J
Julie
06/01/20
Super friendly and helpful staff from…
Super friendly and helpful staff from initial meet thru install and support. COVID layoffs not withstanding, I'd still recommend Toast.
J
Julie
06/01/20
Super friendly and helpful staff from…
Super friendly and helpful staff from initial meet thru install and support. COVID layoffs not withstanding, I'd still recommend Toast.
T
Travis
06/01/20
The program is amazing but the customer service is not.
The program is amazing as well as the customer service I received for well over a year. After Toast Covid layoffs, a different rep was transferred to me and frankly the amazing level of customer service has fallen off a cliff. After never getting an introduction, I’ve reached out multiple times and have yet to hear back. I don’t care how busy someone is, that’s horrible service.
K
Keith
06/01/20
EASY POS
Such an easy POS system to use. Customer service has always been quick and efficient! Definitely recommend it to anyone who wants to upgrade their POS systems!
C
Christina
06/01/20
Toast has been one of the easiest POS…
Toast has been one of the easiest POS systems I’ve worked with in my career. There is always help available and I feel like they really care about their customers and their satisfaction.
G
Geoffrey
06/01/20
I've been extremely impressed with the…
I've been extremely impressed with the thoroughness of the Toast team, in helping us go from installation to usage. Since had more complicated requirements, they also assigned us a specialist to ensure everything when smoothly through the entire implementation. It's night and day from our previous POS system, which shall go unnamed--I'll just say we did not revel in their version of customer support.
D
Denise
06/01/20
I have been in business for 17 years
I have been in business for 17 years, and patiently waited for a user-friendly, cost-effective system and Toast is it. Set up is easy (the first several days are hectic once introduced to employees and you will need to make adjustments to user-end, but that's expected). I like the fact that there is a minimum monthly affordable fee for automatic updates too. There are no hidden costs. The support is 24 hours a day, 7 days a week and that's helpful for our late-night business. Every new ...
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C
Chase
06/01/20
Toast cares
Toast cares. They pivot to adapt to current changes in how restaurants do business.
M
Maryl
06/01/20
Great service
Great service. East to use.
K
Karey
06/01/20
They saved our restaurant.
We could not have transitioned so easily to online ordering were it not for Toast. They have helped us navigate these tough times during covid.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].