9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 771-780 out of 1243
E
Ektoras
06/07/20
We love Toast
We love Toast! It is the ideal POS system for our speakeasy bar. Very easy and intuitive to use. We had very few technical issues since we started using it about a year ago. The technical support team is knowledgeable and always available to help. One of the best things for us was their ability to recently create a very fast cocktails-to-go program platform after the shutdown, giving us the ability to use the same portal for curbside pickup/home delivery, for a seamless experience.
P
Phillip
06/07/20
Best decision I made.
Date of experience: June 08, 2020
C
Curt
06/07/20
I reviewed a lot of systems and this…
I reviewed a lot of systems and this one gave me everything I needed and more!! And the people with toast are amazing to work with!!! Thank you for making a difficult business comfortable and and easier to track!
J
John3
06/04/20
Excellent customer service
Excellent customer service. The staff is extremely helpful, friendly and knowledgeable. If they don't know the answer, they try to find it. I am very much pleased with the service I receive from Toast and their help during the Covid-19 business shutdown. Thank you!
KB
Ken Baker
06/03/20
Started out good
Started out good. 2 years in equipment starts falling. Tech support questionable
S
Sanjeev
06/02/20
Excellent POS and excellent support
Excellent POS and excellent support, sales and management team.
R
Rick
06/02/20
ongoing good support for the TOAST…
ongoing good support for the TOAST functionality and excellent reach out to us with other support (online ordering, marketing etc) during this very difficult time I like the Trustpilot presentation -- any pointer from you on how to use this or a similar tool?
M
Michael
06/02/20
Easy to use
Easy to use. Toast basically set everything up for me. If I ever have an issue, it is expedited over the phone in minutes. I have had no problems as of this date.
L
Lauren
06/02/20
Pretty Pleased.
Pretty Pleased. I like the ease of use back of house for management and the available option to make changes from my phone when I am not at the restaurant. Customer Service is usually easy to get a hold of and they handled our covid shutdown issues with positive assistance.
L
Lauren
06/02/20
Pretty Pleased.
Pretty Pleased. I like the ease of use back of house for management and the available option to make changes from my phone when I am not at the restaurant. Customer Service is usually easy to get a hold of and they handled our covid shutdown issues with positive assistance.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].