9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 761-770 out of 1243
AB
Anne Brewer
06/07/20
still happy - support needs some improvement
i still consider toast to be the best, most user friendly POS that i've worked with in my 8 years in the service industry. however, i understand that some furloughs have probably been necessary with the pandemic. this has caused what used to be a stellar system with no robots into a system where i have to navigate through a lot of faqs and chatbots. i understand most questions can be answered through articles, but if i'm making the effort to call or chat, it means i've already exhausted ...
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K
KnucklHed
06/07/20
Overall a good system, still lacking some fundamentals
Changing over to Toast has overall been a good experience. There are still some fundamental things that need to be integrated, as those are resolved it will become a fantastic product.
N
Nui
06/07/20
Thank you for all your help during this…
Thank you for all your help during this difficult time
N
Nick
06/07/20
Overall a great POS
For the most part everything is great! Have had a few delays in implementation team not responding or saying they will get back to you about something and never do. Overall a great POS with a few kinks to work out.
C
Cheryl
06/07/20
Toast has been a 5 for me
Toast has been a 5 for me. But to ask more then 3 times to remove a service.
C
Cheryl
06/07/20
Toast has been a 5 for me
Toast has been a 5 for me. But to ask more then 3 times to remove a service.
J
josh
06/07/20
everyone has been extremely helpful…
everyone has been extremely helpful navigating these challenging times.
G
Gina
06/07/20
The customer service line takes too…
The customer service line takes too long to answer. When you are busy and you have to sit on the phone waiting to get the option for someone to call you back. Give the option immediately to have someone call us back so that we can get back to work.
K
Kimberly
06/07/20
Great service
Date of experience: June 08, 2020
Y
yonathan
06/07/20
Best customer service from any POS…
Best customer service from any POS company, we have used 4 already and this is the best by far.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].